Nike - Floor Coach (Sales Manager)

Are You Ready?

As a Coach / Sales Manager, your mission is to ensure the store’s success by creating an environment that delivers a premium consumer and employee experience while implementing programs that drive business results. You are a natural leader who supports the Head Coach in daily store operations and inspires the team to achieve excellence in sales, service, and operational performance.

Your Responsibilities as Sales Manager

• Perform all store management functions in the absence of the Head Coach.
• Monitor daily operational procedures and ensure smooth and efficient sales floor performance.
• Model and enforce efficiencies and best practices across all store areas.
• Support the team in achieving key metrics, including Sales, Conversion, UPT, ADT, Payroll, Secret Shop, Turnover, and Staffing.
• Ensure compliance with Loss Prevention, Health & Safety, and company policies; hold team members accountable.
• Communicate and execute action plans for upcoming projects, company initiatives, promotions, and events.
• Deliver high-level customer service by maintaining full product knowledge and coaching the team accordingly.
• Provide consistent coaching on sales, product knowledge, and service to drive top performance.
• Hold Athletes accountable for individual and team goals, promoting a customer-first, sales-driven culture.
• Conduct coaching sessions with Leads and Athletes to ensure performance expectations are met.
• Maintain floor stock and merchandising to company standards.
• Role model compliance with all Health & Safety, Harassment, and Loss Prevention policies.
• Analyze sales reports to identify opportunities for growth and improvement.
• Support ongoing training initiatives and follow up as required.
• Assist with recruitment efforts, including pre-screening and interviewing Associates.
• Review and update the Break Room Communication Board.
• Open and close the store following established procedures.
• Undertake all other duties necessary to ensure smooth, efficient store operations and high standards across all areas.

Your Qualifications

• Minimum of 2 years of retail leadership experience.
• Proven ability to motivate, coach, and develop team members to higher levels of success and accountability.
• Proficiency in Microsoft Office and retail business systems.
• Flexibility to work weekends, evenings, and holidays as needed.
• If you do not hold the nationality of an EU member state, you must be in possession of a valid work permit.
  

What We Offer

We’re committed to creating an environment where you can learn, grow, and thrive. As part of our team, you will enjoy:

• Employee discount on Nike products for you, your friends, and your family
• A competitive bonus system
• Seasonal staff dress to represent the brand
• A flexible work schedule that supports work-life balance
• Opportunities to grow and develop within Nike
• A fun, supportive, and energetic team environment
• A training program designed to take your leadership skills to the next level
  

We thank all applicants for their interest in this position. Only candidates who meet the requirements will be contacted for an interview.

We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates, including those with disabilities. Accommodations are available upon request at any stage of the recruitment process. All information regarding accommodation needs will be handled confidentially.