🚚 Join Our Logistics Team! Patrique Mercier Recruitment ES is excited to announce an opportunity for a Nordic Speaking Customer Support representative for our Logistics Department in the bustling city of Athens, Greece! If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a passion for logistics and customer service, this role is made for you.
In this essential position, you will assist Nordic-speaking customers with their logistics inquiries, ensuring that all interactions are smooth and professional. Experience the vibrant culture and history of Athens while being part of a dedicated and friendly team. If you're ready to advance your career and tackle challenges within the logistics sector, we want to hear from you!
Your Responsibilities
- Provide exceptional customer support to Nordic-speaking clients within the logistics department through various communication channels.
- Assist customers with inquiries related to shipping, tracking, and logistical operations, ensuring high satisfaction levels.
- Maintain accurate records of customer interactions in our CRM system.
- Work alongside other team members to meet service level targets and improve overall customer experience.
- Engage in continuous training to stay informed about logistics trends and best practices.
Requirements
- Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential.
- Strong commitment to providing excellent customer service in a logistics environment.
- Prior experience in customer support or logistics is a plus, but not mandatory.
- Outstanding communication and interpersonal skills.
- A self-motivated team player with a collaborative attitude.
- Strong analytical and problem-solving skills, with attention to detail.
- Willingness to work in Athens, Greece, and embrace the local culture!
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· 2 Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )
· Free Greek Lessons, discounts and other perks
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