Office Manager

At Rossville Family Dental, our team is the cornerstone of the exceptional care we provide. Serving Rossville and surrounding communities from our brand-new, state-of-the-art office, our experienced staff delivers comprehensive, patient-focused dentistry in a welcoming, small-town environment.

The team combines advanced dental techniques, modern technology, and personalized care to ensure every patient leaves with a healthier, more confident smile. Staff members have opportunities to grow professionally, collaborate with skilled colleagues, and contribute to a supportive workplace that values both patient satisfaction and team development.

Joining Rossville Family Dental means becoming part of a dedicated, compassionate team where your contributions are valued, your skills can grow, and your work directly impacts the well-being and smiles of the patients you serve.

Learn more about us at: www.rossvillefamilydental.com

Job Description: 

Our office managers serve as leaders and are the heart and soul of the practice.  Our managers focus on partnering with our doctors to optimize practice performance and provide the best patient experience.  By joining our team, you will have: 

• Work-Life Balance: (Monday thru Friday 6:45am-3pm)

• Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!) 

• Parental Leave: Up to 3 weeks paid 

• 401(k) Match 

• Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans 

• Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues 

• CE & Growth: SPEAR access + continuing education 

• Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans 

• Pet Insurance: Flexible plans + 24/7 telehealth for your pet 

Compensation: $58-63k/yr

Key Responsibilities 

• Post insurance and patient payments, verify insurance, and appeal denied insurance claims 

• Check in patients and preparing and presenting simple treatment plans 

• Complete end of day 

• Run daily, weekly, and monthly reports from practice management system 

• Conduct daily huddle meetings 

• Establish schedules and work assignments for team members according to workload, space, and equipment 

• Identify problems, provide training to team members, and deliver feedback 

• Maintain Practice Management System to store accurate data and produce reports.   

• Authorize expenditures to budget.   

Competencies and Qualifications: 

• Ability to delegate tasks effectively 

• Proactively manage performance expectations 

• Prioritization of competing commitments and initiatives 

• Ability to manage up, across and down effectively 

• Strong verbal and written communication 

• Customer service experience 

• Leadership and management experience  

• Dental office experienced (preferred) 

Additional Information: 

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Working Environment & Physical Requirements  

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.