Office Manager

The NBCUniversal Team is looking for an Office Manager in Universal City, CA!  In this role you will be responsible for developing analysis of the operations work planning, work completion, and financial impacts.  You will be a “go-to” resource, with excellent communication and presentation skills for all things operations data.  You will bring technical expertise to ensure the quality and accuracy of that data, then process, design, and present it in ways to help people, businesses, and organizations make better decisions.

What You’ll Do:

• Own all things budget performance, performance dashboards, metrics and reporting for the West Coast Studio Operations Facilities department
• Tell the story of the Facilities operation with accurate and complete data tied to financial tools
• Work with executives and other business leaders to identify opportunities for continuous improvement
• Create engaging reports for internal teams and/or external clients to help set expectation and drive performance
• Collaborate with team members to collect and analyze data, and create presentations and reports based on recommendations and findings
• Use graphs, infographics, and other methods to visualize data
• Establish KPIs and metrics to measure the effectiveness of business decisions
• Structure large data sets to find actionable information
• Support Fac Ops & Eng. with work management reporting in IWMS, utilizing Excel, PowerPoint, and PowerBI
• Everyday use of NBCU Integrated Workplace Management System (IWMS), Archibus, to organize work plans spanning multiple teams on the property.
• Reconciliation of data from our Integrated Workplace Management System (IWMS) and TimeKeeper to confirm data is matching to our SOP.
• Work with a wide range of union and corporate teams to connect operational data from the integrated workplace management system and other tools into executive dashboards
• Work with Finance team to understand labor, materials, and vendor cost trends - identify cost drivers and recommend mitigation opportunities
• Assist with third party vendor management, access and communication
• Work with the Facilities Admin team as needed supporting timekeeping functions, payroll activities, and have performance metrics.

Qualifications

Let’s Talk About You…

• Customer Service Champion- No request is too big or too small, you put customers and our people first.   
• Impeccable attention to detail – You bring customer requests to life by organizing the teams daily work plans and scheduling commitments.
• Always on time – The studio operations team will excel with your keen attention to work due dates and schedule commitments
• Problem solver – self-starter with an ability to utilize resources and propose solutions to problems
• Executer- You are a self-start who aims to get things done!
• Communicates with ease- You have a way with words. You translate client request to action and can communicate operations updates to all levels of team members in the organization.
• Relentlessly strives for the best data – You’ll have a keen eye and a way with people and tools to inspire proper use of tools and be able to spot and manage data gaps and work to fill them
• Juggler – You know how to manage multiple tasks and priorities and move them all along effectively while keeping stakeholders updating and informed in a fast-paced work environment
• Tech-savvy – You are an MS Office whiz and can take on new software with ease

What You Must Have:

• Bachelor’s Degree in related field
• 2+ years of experience in work planning and analysis
• 2+ years general accounting experience
• 2+ years of experience interpreting and creating financial models
• 2+ years of experience in cost-effective internal business practices
• 2+ years of experience in data analytics and verification

What Would Make You a Stand-out:

• Master of Business Administration or other advanced degree
• 5+ years of experience in facilities, operations, or business management
• Experience with Excel programming
• Experience developing Power BI graphics
• Experience utilizing Archibus IWMS software
• Campus Operations experience
• Studio operations experience

Additional Requirements:

• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $75,000 - $100,000 (bonus eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

About the Company

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.