Operations Analyst
The Operations Analyst plays a critical role in supporting Renuity’s Growth & Transformation organization by analyzing business operations, identifying performance gaps, and driving continuous improvement across key functional areas. This role is responsible for gathering and interpreting operational data, mapping processes, identifying inefficiencies, and recommending solutions that enhance productivity, scalability, and overall performance. This individual should be highly analytical, detail oriented, and comfortable translating data into actional insights.
What You'll Do:
Conduct in-depth analysis of business performance metrics and operational workflows to identify inefficiencies and areas for improvement.
Develop clear, data-driven recommendations that enhance operational performance, reduce costs, and improve the customer experience.
Monitor progress of ongoing improvement initiatives and measure impact post-implementation.
Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones
Prepare detailed reports and PowerPoint presentations summarizing insights, trends, and recommendations for leadership team.
Monitor all strategic projects to ensure they achieve the desired outcomes.
What You'll Bring:
3+ years of experience in data analysis, process improvement, or a related role.
Proficient in data analysis tools including Excel, Power BI, Tableau.
Strong analytical and problem-solving skills.
Excellent attention to detail and ability to communicate findings effectively.
Experience with process mapping and improvement methodologies is a plus.
Strong interpersonal skills and the ability to work collaboratively with cross-functional teams.
About Renuity
Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.
To learn more, visit Renuity's About Us page.
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Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
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