Operations Support Specialist
Sourceability® is a global digital distributor of electronic components transforming how modern businesses bring products to market. With innovation, quality and logistics as the backbone of the company, Sourceability’s cutting-edge products and services expedite the procurement process across a wide range of industries, including communications/cellular, consumer electronics, and auto manufacturing.
We are looking for a dynamic Operations Support Specialist to become a vital part of our vibrant Business Operations team, working hybrid in Singapore. Join the energy and come be part of the momentum!
This is an amazing opportunity to get involved! As an Operations Support Specialist, you will play a crucial role in ensuring the organization’s smooth and efficient running. The role is responsible for providing administrative and technical support to sales, purchasing and QA/logistics teams while adhering to the organizations processes and policies. If you have previous operations support, administrative or sales support experience, and you’re interested in taking your career to the next level, we encourage you to apply today.
Our goal is to have a sophisticated team equipped with expert technical skills in addition to keen business acumen. Each member of our team adds unique value to the business and the customer. Sourceability is committed to a culture where we attract the best talent in the industry.
Insight on your impact:
- Customer Onboarding- Assist in review, submission and follow up of new customer documents to ensure accuracy and quick approval turnaround.
- Assist in creating prospects as requested, convert prospects to customers after approvals as requested.
- Customer master maintenance- updating bill to/ship to addresses, customer requirements as requested. Order Management- including creating and entering orders as requested, changing orders per customer request, push/pull in’s and change orders per sales / QA request, quality related changes.
- Reviewing sales orders for accuracy and contractual requirements and approving to next level.
- Communicating and resolving identified hold discrepancies in Order management to ensure delivery schedules are met.
- Product allocation support.
- Assist in loading mass RFQ lists (+3) into ERP system.
- Managing/Communicating Intercompany Orders.
- Reviewing/Managing reports proactively related to order scheduling, allocations and WHS pick releases.
- Release picking tickets to WHS for shipping.
- Basic Scrubbing, cleaning, combining and merging files as requested.
- Support Quality processes.
- Coordinate with logistics to resolve sales order discrepancies.
- Coordinate changes for sales in all regions.
- Obtains quotes from 3rd party vendors for value added services.
- Create Work Orders (value added services) in sales orders as requested.
- Assist in Training new hires in the ERP system on a high-level overall review.
- Other duties as assigned.
Your qualifications, your influence:
To be successful in the role, you must possess the following skills
- Must be fluent in MS Office and have the ability to learn new applications quickly.
- College degree or 1 year related Administrative or Office related experience. Fresh graduates are welcome to apply.
- Must have excellent communication skills both verbal and written. (Professional English Language Proficiency).
- Must be organized, punctual, and be able to multitask.
EQUAL OPPORTUNITY EMPLOYER.
It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, sexual orientation, or any other protected status.
