Operations Tech/Data Center Tech

Hello Massillon, Ohio! We are new to Ohio, and we are very excited to have opened a Data Center in the community! We will have exciting job opportunities, so please feel free to apply if you are interested. Please read below to see the job description of an Operations Tech/Data Center Tech. Also, click the link below to view our Company Website, and check us out!

About Bitdeer:

Bitdeer is a world-leading technology company for Bitcoin mining and AI cloud.

Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers. Apart from designing industry-leading ASIC chips and manufacturing mining rigs, the Group handles complex processes involved in computing across the value chain. This includes equipment procurement, transport logistics, datacenter design and construction, equipment management, and network and facility operations. Bitdeer also offers advanced cloud capabilities to customers with a high demand for artificial intelligence.

Headquartered in Singapore, Bitdeer operates globally with a diversified 3 GW energy portfolio, and deploys Bitcoin mining and HPC datacenters in the United States, Bhutan, Norway, Canada, Malaysia, and Ethiopia.

About the team

Our local entity in Massillon, OH is seeking Operations Technician candidates to join our growing organization.

In the Operations Technician position, you will be responsible for performing highly diversified duties such as install, troubleshoot, repair, and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of the site’s business goals and objectives.

Important Notes

This is an on-site role based in Massillon, OH, and is not a remote position.

Please review shifts below, as this is a compressed work week. Day Shift, and Wednesday is a half-shift

• Sunday-Wednesday, 5.45am-6pm
• Wednesday-Saturday, 5.45am-6pm

Night Shift (Compressed Work Week, Extra $ Night Shift Differential) where Wednesday is a half-shift

• Sunday-Wednesday, 5.45pm-6am
• Wednesday-Saturday, 5.45pm-6am

Please Note: This is a new Data Center. Therefore, to train, learn, and get the Data Center up-and-running, these shift times and rotations are not exactly what is followed to start. These are the shifts and rotations that we will adhere to once the Operations Manager decides to do so after the new year.

What you will be responsible for

• Work ethic and performance: Time sensitive and urgency awareness needed while diagnosing problems, replace or repair parts, test and adjust.
• Physically being onsite where machines are and reviewing functionality of machines.
• Perform highly diversified duties to install and maintain production machines (miners), and the plant facility’s equipment.
• Provide emergency/unscheduled repairs of production equipment during production and performs scheduled maintenance repairs of production equipment during machine service.
• Physical supervision of mining machines and network equipment.
• Perform regular preventive maintenance on machines, equipment and plant facilities.
• Manage daily operation and management of heat dissipation equipment.
• Assist in the configuration and deployment of replacement machines.
• Respond to unit power failures, assists with network issues, and local temperature overheating, etc.) and ensure the stable operation of the mining machine.
• Asset tagging and updating asset tracking software logs for all equipment.
• Provide daily reports for operations and maintenance of machines and equipment.
• Analyze requirements, issues, and daily workflow for the operation of the mining facility, while promoting and enhancing the efficiency of the operation and maintenance of the facility.
• Create technical reports to assist with the compilation of operations and maintenance knowledge base and materials

How you will stand out

• High School diploma or GED equivalent.
• Good understanding of software including: Microsoft Office and Outlook, Google Suite, Inventory management, and machine monitoring software.
• Ability to work with your hands, strong mechanical competency/knowledge.
• Hard worker, results oriented, with strong learning and analyzing ability.
• Good communication and coordination skills.
• While performing the duties of this job, the employee will be frequently exposed to heat, noise, and vibrations. The noise level in the work environment and job sites can be loud. The exposure will not be constant but will occupy a large amount of time during the day.
• While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. You will be required to frequently lift and/or move items over 50 pounds.

Preferred but not mandatory

• Technical degree in computer-related major, electronic, or electrical related field.
• 1-2 years of relevant working experience.

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive benefits and developmental opportunities such as training and mentoring.

Good to know:

Work Environment and Physical Demands

While performing the duties of this job, the employee may sometimes be exposed to heat, cold, noise, and vibrations. The noise level in the work environment and job sites can be loud. The exposure will not be constant, but could occupy a large amount of a person’s time during the day while on-site. Safety & Noise reduction equipment will be provided by the company. While performing the duties of this job, the employee is regularly required to talk and hear.

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Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.