Outbound Sales Representative / BDR, LATAM Market - Mexico City

Aircall Mexico City Office 47 days ago

sales

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.

Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.

We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.

At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.

How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in

About the Role:

We’re looking for a dynamic Business Development Representative to join the first

wave of employees at our Mexico office and play a key role in our expansion into the

LATAM region (Mexico, Colombia, and Chile).

We are seeking a driven and talented team player to join our sales team for the LATAM market. This is a role that enables individuals with strong interpersonal skills

and a competitive spirit to develop consultative sales skills and grow professionally.

This position is based in Mexico City (Polanco).

Key Responsibilities:

Generate New Business Opportunities: Collaborate with the sales team to identify and qualify leads through outbound calls, emails, LinkedIn and campaigns targeting Spanish-speaking prospects in Mexico, Colombia, and Chile.

Research & Market Analysis: Study market trends, verticals, and customer segments within LATAM to identify key opportunities. Gather prospect data to create tailored outreach strategies.

Prospect Engagement: Leverage your knowledge of Aircall’s products and services to engage with prospects, generate interest, and schedule meetings with the sales team.

Consultative Sales Approach: Develop a deep understanding of your prospects’ businesses to effectively communicate Aircall's value proposition, build relationships, and spark curiosity.

CRM Management: Document and track all activities and prospect details within Salesforce to ensure a seamless sales pipeline.

Collaboration & Events: Work closely with cross-functional teams and participate in regional events to help expand Aircall’s presence in the LATAM market.

Key Qualifications:

At least 1 year of experience in sales or business development, ideally in SaaS.

Experience in outbound sales and lead generation is a plus.

Fluency in Spanish and English (written and spoken).

A driven individual with a passion for sales, a strong work ethic, and a desire to exceed targets. You thrive in fast-paced, competitive environments.

Strong organizational and time management skills, with the ability to juggle multiple tasks and priorities effectively.

Experience with Salesforce and revenue engagement tools like Gong or Outreach is a plus.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💶 Competitive salary package & benefits

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds. Find our Candidate Privacy Notice Here.