Outreach and Engagement Program Manager (O&E PM) (15.35)

Outreach and Engagement Program Manager (O&E PM)

OCT Consulting is a business management and technology consulting firm that supports Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

Responsibilities and Duties

OCT currently has an opening for an Outreach and Engagement Program Manager (O&E PM) to work with our federal client. The O&E PM will manage the strategic direction and daily execution of the O&E activities, for services more than $20M annually. This role will ensure all outreach and communications drive measurable, reportable outcomes and support the agency’s core mission of providing quality-of-life information.

Day to day responsibilities include:

● Sustain a robust and evolving digital enterprise by providing comprehensive support for O&E activities.

● Manage a large team of over 30 outreach and engagement professionals.

● Oversee the development and implementation of digital strategies, strategic positioning, data analysis, social listening, media monitoring, and analysis.

● Develop and execute integrated communications strategies, including stakeholder affairs analysis.

● Ensure consistent message development and target outcome-based delivery across the agency’s organization.

● Align O&E initiatives with the agency strategic vision, goals, and objectives.

● Implement advanced stakeholder engagement strategies, leveraging Machine Learning (ML), advanced analytics, and Artificial Intelligence (AI) to gain insights.

● Foster awareness and educate the military community about quality-of-life programs and services, prioritizing increased engagement and utilization.

● Drive impactful O&E through the management of daily operations and innovative strategies, enhancing brand recognition, improving reputation, and strengthening stakeholder relationships.

● Orient all activities toward achieving Specific, Measurable, Achievable, Realistic, and Timely (SMART) outcomes.

● Implement and maintain a continuous improvement program that includes regular reviews and refinement of strategies based on data-driven insights.

● Ensure content development and delivery complies with existing agency O&E principles, content marketing practices, and applicable DoD and Federal mandates.

Requirements

Qualifications/Requirements

● Must be a U.S. Citizen (Required)

● Active Secret Clearance / Favorably Adjudicated Tier 3 Investigation (Required)

● Must be in the National Capital Region and available to support on-site as required (Required)

● Bachelor’s degree in outreach and engagement, public relations, marketing, or communications (Required)

● 8+ years of experience managing Government communications, corporate communications, or marketing communications including stakeholder and maintaining internal and external relationships (Required)

● 5+ years of experience in outreach and engagement management in brand and content development, public relations, strategic planning, and web and social media operations (Required)

● 5+ years of experience developing targeted campaigns for a user base of 1M+ (Required)

● 5+ years of experience leading content development and creative services, including visual design, multimedia content productions, and digital accessibility compliance (Required)

● Project Management Professional (PMP) or Defense Acquisition Workforce Improvement Act (DAWIA) Level III in Program Management (Preferred)

● Experience leveraging Machine Learning (ML), advanced analytics, and AI technologies for audience insights. Deep understanding of DoD and Federal content compliance and accessibility standards (Section 508 and WCAG). (Preferred)

● Ability to travel up to 25% (Preferred)

Benefits

Benefits

OCT offers competitive compensation packages and a full suite of benefits which include:

● Medical, Dental, and Vision insurance

● Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s gross salary

● Paid Time Off and Standard Government Holidays

● Life Insurance, Short- and Long-Term disability benefits

● Training Benefits

Salary Range: $150,000- $200,000 yearly commensurate with experience, education, etc.

About OCT Consulting

OCT Consulting LLC is a Small Business (SB) providing professional services and information technology solutions to the Federal government and commercial clients. Founded in 2013, we bring the agility of operations and a management team with a track record of leading successful engagements at major Federal government agencies.

At OCT we believe in creating a work environment where employees can thrive based on their abilities, skills, and achievements. We are dedicated to providing career growth and professional development based on individual merit and fostering a workplace where everyone’s contributions are valued and recognized.