Participant Recruitment Coordinator - FTC

🍊Our mission 

We're powering biology's century with radically faster, more reliable clinical trials. Every new treatment needs clinical trials to prove safety and efficacy, but today's infrastructure is stuck in the past- driving up cost, causing delays and ultimately meaning new treatments don’t get to patients. We're fundamentally changing that- not just being a "better CRO," but transforming how people think about developing new treatments, so patients can access breakthrough treatments faster.

Our impact speaks for itself: Since March 2021, we've powered 100+ clinical trials involving tens of thousands of patients. We recently raised a $55M Series B from Balderton Capital, alongside backing from Creandum, Firstminute, Seedcamp, and Visionaries.

🍊What's it like to work here?

When you join us, you’ll experience:

• High-Impact, Mission-Driven Work: Lindus Health is disrupting an outdated industry, giving you the chance to directly improve patients’ lives and see tangible results from your work.

• Fast-Paced Growth & Ownership: We recognise hard work and outcomes over anything else. You’ll take on real responsibility, work across different areas, and actively shape the company’s success.

• Collaborative, No-Ego Culture: Work with smart, driven people in a supportive and informal environment. At Lindus we break down silos, fun is a core value, and creativity is encouraged.

Ready to power biology's century? We'd love to hear from you.

Job Description

🍊Our mission

All new medicines need to undergo clinical trials to show they’re safe and effective. But today’s clinical trial infrastructure is stuck in the past, and the cost of developing new medicines has skyrocketed as a result. Patients have to wait longer and pay more for new treatments.

Our mission is to fix this; we use software to help innovative companies run faster, more
reliable, and patient-friendly clinical trials. We’re still a young company, but we’ve already had a big impact. Since founding the company in March 2021 we’ve helped run over 80 clinical trials involving tens of thousands of patients, with a customer NPS of 100.

We recently raised a $55m Series B round from Balderton Capital, with support from Creandum, Firstminute, Seedcamp, and Visionaries.

🍊About the role

We’re looking for a Participant Recruitment Coordinator to join our Clinical Operations team on a Fixed Term Contract to support the growth of our team and manage the participant interactions of our trials.

🍊About you

We’d like to hear from you if…

• You have experience in utilizing various tech tools; bonus if these include Calendly,
  Docusign, Medi2data, Dial Pad, Florence and Sealed Envelope

• You have experience in patient onboarding and set up; including running screening calls
  and patient follow up

• You have experience of maintaining a tracking system and executing follow-up
  procedures

• You have high agency and a bias for action and are able to adhere to protocol timelines
  and able to be flexible in response to work priorities and issues

• You are passionate and curious about our mission; changing how the healthcare industry
  operates and how new health treatments are developed

• You want to learn what life is like at a high-growth, mission-driven VC funded startup

You belong here! If your experience and interests match with some of the above, we want you to apply.

🍊What you’ll focus on

• Conduct all participant facing tasks, ensuring a positive trial experience and excellent
  data accuracy within our platform, Citrus

• Oversee data collection and in-person processes (e.g. MRI scans) are conducted
  smoothly

• Maintain and update participant trackers and Investigator Site File (ISF)

• Assist PI with day-to-day trial implementation and respond to CRO queries

• Respond to any CRO data queries

• Escalate safety, data integrity or trial operational issues to the TL/CRO team

• Reporting AEs and SAEs

• Collaborate effectively with trial teams to ensure seamless participant experiences
  throughout the trial journey

• Contribute to team discussions by sharing participant feedback and suggesting process
  improvements

• Cross Functional working with Clin Ops - keeping TL and STM updated at all times and
  other PRCs aware of trial status

🍊What we offer (US)

• 20 days holiday allowance per annum (pro rataʼd to length of contract)

• $800 monthly health insurance contribution

• Enhanced Parental Leave - 16 weeks at full pay for primary caregivers and 6
  weeks at full pay for secondary caregivers (at 1 year of employment)

• Please note you will not be required to join company off sites or company
  wide meetings in this role.

🍊Our hiring process

We believe hiring should be transparent, respectful of your time, and give you a real feel for
what Lindus Health is like. Here's what to expect:

• Online Logical Reasoning and Problem Solving test (20 minutes)

• Initial conversation with our ClinOps Talent Partner (20 minutes)
  Get to know each other, discuss the role, and answer any questions about Lindus

• Technical/functional interview with two members of our Clinical Operations team (45
  minutes)
  This will include a task you’ll need to prepare in advance of the interview and talk to

• Values interview with 2 team members of leadership (30 minutes)
  A chance to get to know each other and explore how our values align

We will only contact you from lindushealth.com email addresses. Please check the spelling of emails which appear to come from Lindus Health carefully before responding. We will never ask for your financial information over email.

We are an equal opportunity employer committed to building a diverse and inclusive workforce. We evaluate all candidates based solely on their skills, experience, and qualifications relevant to the role. We do not discriminate on the basis of race, ethnicity, religion, gender, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected status