Travel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 250+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.
ABOUT THE ROLE:
As the Partner Marketing Manager, you will play a pivotal role in leading the partner focused marketing strategy. You are a builder who works well with autonomy and enjoys collaborating across multiple departments across the business. You will be working closely with Marketing, Data and Analytics, Product, and our account team to support the success of our partners. You will be responsible for identifying optimization opportunities to drive revenue growth and product penetration. This is a growth-oriented role that encompasses strategy, establishing best practices, project management, and execution.
WHAT YOU WILL BE DOING:
Reporting to the Senior Manager, Partner Marketing, you will be responsible for:
•Own and manage a portfolio of airline and hotel loyalty partners within the Americas region, serving as their strategic marketing lead and trusted advisor.
•Build and execute integrated marketing plans that align with partner goals, drive business growth, and showcase the full value of Points’ product suite.
•Present marketing strategies, performance results, and insights to senior stakeholders—both internally and within partner organizations.
•Collaborate with internal teams to leverage advanced data segmentation, personalization, and targeting capabilities to inform your strategies and optimize results.
•Work closely with our Creative and Media teams to craft compelling messaging and campaigns that exceed performance expectations.
•Continuously identify new opportunities to innovate, expand partner engagement, and test data-led marketing strategies that deliver measurable impact.
•Be a thought leader and champion of growth, bringing fresh ideas, bold thinking, and a collaborative mindset to the team.
•Identifying, creating, testing and implementing opportunities to increase engagement and drive KPIs
•Monitoring and analyzing campaign performance metrics, providing insights and recommendations for optimization and improvement
•Staying updated on industry trends, best practices, and emerging technologies in marketing, sharing knowledge and insights with the team to drive innovation and continuous improvement
YOU ARE SOMEONE WITH:
• 5+ years of experience in marketing operations
• Strong understanding of marketing operations, including campaign management, data analytics, and marketing automation
• Creative problem-solving abilities and a collaborative mindset
• Passion for designing processes that scale
• Familiarity with reporting on performance dashboards and developing key insights
• An entrepreneurial mindset
• A self-starter approach and ability to thrive in a dynamic environment
• A results-oriented mindset with a focus on achieving objectives
WHAT YOU’LL LOVE ABOUT US:
🏦 RRSP/401(k) Matching
🏥 Comprehensive Health Plans
📅 Unlimited Vacation/PTO
✈️ Travel Experience Credit
🧘 Annual Wellness Credit
🥗 Team Events and Monthly Lunches
💻 Home Office/Commuter Credit
🌅 Work From Anywhere Program
OUR PROCESS:
Plusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request we will provide accommodation for applicants with disabilities. If you have a preference regarding the language of your interviews, please inform our Talent Team when they reach out to you.
We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. We may utilize technology-assisted/ artificial intelligence tools to help us screen, assess, and select applicants for this position. This job posting is for an existing vacancy.
All applications will be reviewed from our Talent Team and the successful candidate(s) will go through the following recruitment process:
• Recruiter Phone Interview
• Hiring Manager Interview
• Case study
• ELT Interview
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