Partner Program Coordinator (Contract) - EU
What Makes Us Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 but we're just getting started.
We need to find the best talent in the world. That's why we're on the search for a superstar - Partner Program Coordinator for 6+ months contract with possibility for extension.(REMOTE).
How You'll Make an Impact:
As a Partner Program Coordinator, you will run the operational engine behind our global partner ecosystem. You’ll be the primary driver of program execution, ensuring that our partners are supported, our data is precise, and our regional stakeholders are aligned. From managing payout structures to building the dashboards that inform executive strategy, your work will directly enable the scalability of our global partnerships programs.
Our Team:
We are a fast-moving, collaborative group dedicated to building world-class partner experiences across multiple continents. We value a culture of high autonomy, where every team member is empowered to improve processes and drive real impact. If you enjoy a "global-first" mindset and love seeing your data-driven insights turn into reality, you’ll fit right in.
What You Bring to the Team:
- End-to-End Operations: Manage daily program execution, including the tracking and reporting of partner activities.
- Financial Stewardship: Oversee commissions, invoice approvals, and partner payouts to ensure accuracy and timeliness.
- Data Visualization: Build and maintain Salesforce dashboards and reports that provide visibility into program performance.
- Stakeholder Management: Prepare and present weekly and monthly performance updates to leadership and regional stakeholders.
- Process Evolution: Support high-priority projects focused on operational scalability and process improvement.
- Cross-Functional Collaboration: Act as a bridge between Sales, Marketing, Finance, and Product and more, to ensure partner alignment.
What Sets You Up for Success:
- Relevant Experience: 2–4 years in partner programs, program coordination, or sales/marketing operations.
- CRM Proficiency: Advanced hands-on experience with Salesforce.
- Global Mindset: Proven ability to work independently across time zones in a fast-paced environment.
- Analytical Rigor: Strong ability to organize complex data sets and communicate findings clearly.
- Communication Skills: Native-level or professional fluency in English (both written and verbal).
- Organizational Excellence: A track record of managing multiple moving parts without letting details slip through the cracks.
Bonus Skills to Stand Out (Optional):
- Experience using Magentrix for partner relationship management.
- Professional proficiency in Spanish.
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Company Awards to Check Out!
- Best All-In-One Hotel Management System | HotelTechAwards (2025)
- Overall 10 Best Places to Work | HotelTechAwards (2025)
- Most Loved Workplace® Certified (2024)
- Top 10 People’s Choice(2024)
- Deloitte Technology Fast 500 (2024)
Discover our Benefits:
- Remote First, Remote Always
- PTO in accordance with local labor requirements
- Monthly Wellness Fridays - enjoy an extra long weekend every month
- Full Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
- Access to professional development, including manager training, upskilling and knowledge transfer
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
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