Parts Specialist - APA
About Us:
APA offers a vast selection of airflow products for all commercial industries, including healthcare, pharmaceutical, research and semiconductor facilities. Because we exclusively represent the airside of the HVAC industry, our HVAC product knowledge and technical expertise is unrivaled in the marketplace. We not only provide our customers with the very best in HVAC products, but we also help them determine which products are best suited for their needs. We are the industry leader offering products and services to commercial and institutional clients including Healthcare, University, Pharmaceutical, Research and Semiconductor facilities.
Role: HVAC Parts Specialist
We're looking for a Parts Specialist at APA as we are experiencing explosive growth! In this role, you’ll work with the Parts Manager to facilitate HVAC Parts sales as you learn to understand our clients' needs, recommend the right parts, and help them make informed decisions. We represent the best products in the HVAC industry and work on some of the most interesting projects in the region so there’s always something new to learn. If you're passionate about helping customers, this could be the perfect opportunity for you!
Responsibilities:
- Conduct sales of HVAC parts, online, in-person and via telephone.
- Handle all customer inquiries regarding parts, projects or tracking.
- Identify the best parts for the job and process the subsequent orders.
- Follow up on orders, either verbally or in writing, to ensure customer satisfaction.
- Prepare and package merchandise for customer pick up or shipment.
- Provide support for inventory control and accuracy.
Requirements:
- Strong customer service aptitude
- Excellent typing, documentation, and communication skills
- Ability to work out of our Weymouth, MA office Monday – Friday
- Availability to work 7am – 4pm
- HVAC industry a plus but not required
Estimated Salary - $29 - $35/hour – with flexibility depending on experience.
APA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.