Patient Coordinator

Patient Coordinator | Outpatient | Full-time | Columbia, KY

At H2 Health, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.

Your Role:

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

Requirements

• High school diploma or equivalent; additional education in healthcare administration is a plus

• Minimum of 1 year experience in a healthcare or medical office setting
• Knowledge of medical terminology and insurance processes
• Exceptional interpersonal and communication skills
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
• Ability to handle sensitive information with confidentiality
• Proficient in using office software and electronic health records (EHR) systems

Join us in making a positive impact on our patients' lives every day!

Benefits

• Competitive Compensation: Your skills and experience will be rewarded with compensation that reflects your true value. But wait, there's more! Brace yourself for our thrilling and profitable performance bonus program that will propel your earnings to thrilling new heights!
• Comprehensive Benefits: Medical, dental, and vision insurance options, a 401K plan, generous PTO and paid holidays, parental leave, company-paid life insurance, flex spending, company-sponsored healthcare reimbursement account, and more.
• Professional Development: Access to mentorship from experienced patient coordinators to learn from their expertise and gain valuable insights into the profession.
• Work-Life Balance: We believe in a healthy balance between work and personal life, allowing you to thrive both professionally and personally.

Join Our Team Today:

If you're ready to make a difference, grow professionally, and join a supportive and caring family that values excellence, accountability, integrity, customer service, and diversity, we can't wait to hear from you. Apply now to become a valued member of H2 Health!

Equal Opportunity Employer:

At H2 Health, we are an equal-opportunity and affirmative-action employer. Our employment decisions are based on qualifications, merit, and business needs. Background checks and references are required for employment.