Payment Operations Specialist (Fintech)

• Monitor POS latency and perform POS switchovers to ensure optimal transaction routing.
• Conduct daily reconciliation of transactions and investigate discrepancies.
• Analyze failed or mismatched transactions, identify root causes, and implement solutions.
• Work closely with payment processors, banks, and technical teams to resolve operational issues.
• Ensure compliance with payment regulations and fraud prevention measures.
• Optimize payment routing strategies to improve authorization rates and reduce costs.
• Generate reports on payment performance, downtime, and transaction success rates.
• Collaborate with the tech team to enhance payment gateway efficiency.

Qualifications

• Min. 3 years of experience in payment operations, preferably in a Payment Facilitator (PF) or acquiring business.
• Strong knowledge of POS systems, payment switches, and transaction flows.
• Experience in daily reconciliation, settlement processes, and dispute resolution.
• Proficiency in analyzing transaction declines, latency issues, and routing optimizations.
• Familiarity with payment schemes (Visa, Mastercard, etc.), interchange fees, and network rules.
• Strong problem-solving skills with the ability to troubleshoot payment failures.
• Basic SQL or data analysis skills are a plus.
• Fluency in English (both written and spoken).

Preferred Experience:

• Previous work in a PF, PSP, or merchant acquiring environment.
• Knowledge of API-based payment integrations and fraud detection tools.

Additional Information

• A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!
• A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!
• Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!
• Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)
• A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!
• Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!
• A comprehensive private health insurance that will never let you down when you need it!
• The Yemeksepeti family! Always smiling and high communication skills!
• A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!

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