Payroll Implementation Specialist
✨ One platform, a whole world of opportunity
The best jobs are often restricted to a few wealthy cities, but talent exists everywhere. Oyster set out to change this by launching a global employment platform that enables companies to hire, pay, and support talent anywhere.
We’re proof that a strong, engaged culture doesn't require an office. Since January 2020, Oyster has:
🌏 Built a distributed team of 400+ across 60+ countries
👩💻 Featured in Forbes as #9 in FlexJobs Top 30 Companies for remote jobs
🌈 Formed a diverse leadership team and a workforce that’s 60% female
🏆 Earned top employee engagement scores
🦄 Raised $286 million; valued at $1.2 billion
💚 Achieved B Corp status in 2023
Our momentum shows the power of global employment, and we’re just getting started! If you want to help us drive change and work remotely, we’d love for you to apply!
The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire, this role requires that you be based in +1/ +2 UTC timezone.
We are seeking a skilled Payroll Implementation Specialist to join the Global Payroll Centre of Excellence team. This team operates within the Payroll Operations team, collaborating closely to guarantee timely and accurate payment for our customers’ team members.
In this implementation-focused position, you will be the primary contact for our expanding global customer base. Working closely with country-specific Payroll Specialists, you will oversee the configuration of each customer’s payroll according to their requirements, ensuring compliance with local regulations.
Your experience in payroll migrations and proficiency with various payroll systems will be instrumental in ensuring the success of this crucial role. Join us in driving our global payroll operations forward and contributing to our continued growth.
Key Responsibilities
Project Support and Coordination
Collaborate with stakeholders and clients to support the implementation of new customer payrolls.
Assist in creating, updating, and tracking project plans for the successful roll-out of Global Payroll solutions across various countries.
Client and Project Management
Participate in internal and external client calls.
Collect and document payroll requirements to support payroll migration and implementation.
Assist in guiding customers through technical payroll implementation tasks.
Support management of scope changes and delivery timelines as needed.
System Set-up and Parallel Payroll Processes
Assist in configuring interfaces, reports, and system configurations to enable parallel and live payroll runs for the initial launch period.
Support payroll data migration activities from legacy systems to new payroll platforms.
Help execute testing plans to check and escalate system issues to ensure a smooth transition to the new payroll system.
Go-live Transition
Help document client-specific needs and support project sign-off with customers.
Assist clients throughout the initial go-live phase.
Track and help ensure data quality and accuracy for at least two months post-migration.
Generate and review reports to help audit and reconcile payroll data.
Communication
Serve as the main point of contact for customers’ payroll project queries and information requests.
Prepare and share regular status updates, and escalate issues as needed.
Participate in client calls to discuss project progress, risks, issues, and actions.
Collaborate with HR, Finance, and other internal teams to gather payroll requirements at both global and local levels.
Core Requirements
3+ years of payroll processing experience with a good understanding of payroll principles, basic tax mechanics, and benefits administration (multi-country experience desirable but not required).
3+ years of experience supporting payroll implementation or system transitions, with exposure to end-to-end processes.
Understanding of payroll migration and system implementation processes.
Strong organizational skills with attention to structure and deadlines.
High degree of accuracy and attention to detail in data handling.
Project management experience.
Experience handling multiple smaller projects at once.
Proven experience working with internal and/or external stakeholders, including HR, Finance, Accounting, and Treasury teams.
Ability to work collaboratively across remote or distributed teams.
Proficient in Excel and Google Sheets; able to use formulas and organize data (e.g., VLOOKUP, simple PIVOT TABLES).
Ability to rapidly analyze and manage data with care and accuracy.
Familiarity with BI tools (such as Looker)
[Bonus] Experience with Alteryx.
[Bonus] Experience with payroll operations in more than one country.
You'll also need...
A reliable home internet connection (or be able to get one)
Fluent English language skills
How we work together at Oyster
Our values guide the work we do, the decisions we make, and the culture that makes us special. We make it happen. We drive change. We build and give trust, and we are a united team.
Our mission is to create a more equal world, one global hire at a time. Everything we do ladders up to our mission, and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.
We embrace asynchronous communication and collaborative work and share our practices in the Oyster Public HQ to help other global teams learn from our experiences.
How YOU work
With diverse locations, cultures, and needs, we created How YOU Work; a program supporting your whole human experience at Oyster:
Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
Mental health support: Access Plumm, our mental well-being service.
Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet. Spend it on a wide range of options; see the benefits catalogue for ideas.
Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ The best jobs should be available to everyone
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline.