What is the salary for this People & Culture Manager role?

Salary information is not publicly listed for this position. Apply directly to discuss compensation with Insider One.

Where is this People & Culture Manager position located?

This is an on-site position at Insider One located in Istanbul, Turkiye.

How do I apply for this People & Culture Manager job at Insider One?

Click the 'Apply' button on this page to be redirected to Insider One's application portal. Make sure to have your resume ready and tailor your application to highlight relevant experience.

Insider One is actively hiring for HR roles. Visit the company page to see all open positions and learn more about working at Insider One.

People & Culture Manager

Insider One Istanbul, Turkiye 3 days ago

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

We are the People & Culture Team. We are the enablers of people & the protectors of the culture. We respect & empower at every step. We like to see ourselves as the heart and soul-bringer of Insider One and of our culture. We hire, we train and we retain. And as People & Culture Team we are the gatekeepers of Insider One. We are the smiling bright face & wise decision-makers holding a great responsibility. Our aim is to find the A-players out there. The “Master-communicator” phrase doesn’t even begin to cover our people skills. We love what we do. That’s how we succeed in People & Culture processes in 5 continents & 25+ regions. You can either watch us conquer the world, or join us!

As a People & Culture Manager in Insider One day in and day out you will

Have full ownership over the People and Culture processes end-to-end for Insider One's related department (Business teams)

Act as a thought partner and mentor to the department heads and C-levels to improve people-related issues including engagement, productivity, learning and development, hiring, retention, recognition, communication, and more;

Manage Business Partners and recruitment teams to provide effective guidance and assistance to the department;

Inspire, coach and lead; track your team’s overall OKR progress, set KPIs with team members, have monthly one-to-one meetings with each one of them and provide ongoing constructive feedback and support for their development;

Play an active role in finalizing OKRs and quarterly KPIs for the department you are responsible for, and track progress with our CEO Executive Office and encourage engagement around measurable objectives;

Build People and Culture strategies and bring them to execution together with your go-getter team under your leadership and guidance;

Work closely with all Center of Excellence functions (People Operations, Recruitment, Learning & Development, Rewards and People Experience Teams) to cultivate our candidate and Insider One experience;

Conduct retention interviews with team members, assess Insider One's engagement on a proactive, ongoing basis; analyze our NPS results, identify and work to address disengagement issues early;

Be a strategic consultant by offering valuable insights to recruitment teams, source, engage and nurture relationships with culture-fit top talents to empower Insider One team;

Actively contribute to the employer branding activities to share our story with Insider One's potential team members.

We want you to join us while we are taking a step into the future if you have

6+ of experience in an HR role of which at least 3 years as an HR Business Partner

2+ years of proven experience as a team leader

Prior experience in high growth and fast-paced environment (startup or technology company experience is a big plus)

Solid and fully developed leadership and team management skills

A strategic mindset that allows you to come up with successful plans of action and to bring new perspectives to the table

Expertise in HR practices including recruitment, labor law, talent management, and learning and development; working knowledge of current immigration laws and processes

Excellent command in both spoken and written English

Exceptional teamwork and the ability to establish strong relationships at all levels and across functions within the organization

Flexibility in handling the entire process between strategic partnership and operational execution

Skills required to manage business partners, recruiters and researchers to reach hiring goals across the organization and to screen candidates

Good organizational and multitasking skills allowing you to juggle multiple tasks under timelines and shifting priorities

Ability to manage ambiguity while fostering an example of professionalism and leadership

While exporting our technology to the world, we offer you

A chance to work in an international, diverse, and inclusive environment

To be a part of an industry that’s shaping the future of customer experiences

Opportunity to be a part of different side projects depending on your interests

Access to many hard and soft skill training to help you improve and challenge yourself

Access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.

Space to share your skills through training sessions and workshops if you wish. Sharing is caring!

Free access to exclusive platforms such as Blinkist, Masterclass, and Spotify

Chance to become a Shareowner with the "Shareowner System"

Inclusive Private Health Insurance

No Dress Code!

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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