Pilates Manager, Palo Alto
Job Overview
The Pilates Manager serves as the department’s business leader for both our Palo Alto and San Mateo locations. This person creates and supports team culture to drive operational excellence and deliver a superior member experience. Pilates Managers are goal-oriented, results-driven, eager to interact with members, and excited to develop and manage a team of high-performing talent. Other duties not listed here may be assigned as necessary to ensure proper department operations.
Operational Management:
- Strive to achieve monthly and annual department financial goals
- Ensure the quality delivered through complimentary and paid Pilates services results in continued Pilates engagement
- Attend weekly club management meetings and monthly meetings with Pilates Instructors
- Collaborate with Membership Advisors to offer Pilates business
- Organize and participate in club special events
- Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities
Leader of Team Culture:
- Collaborate with all departments of the club to achieve interdepartmental synergy
- Facilitate team meetings to create a positive team culture and promote continuous growth and development
- Behavior and performance management of Pilates instructors to maintain a high-quality team that upholds the brand standards and expectations of their role
- Build and manage one’s own Pilates business while coaching and supporting the team to do the same
- Active hiring partner and participant in the interview process
- Responsible for providing an excellent candidate experience by efficiently scheduling interviews and making hiring decisions
- Proactively assess and communicate staffing needs to achieve monthly and annual hiring goals
- Lead the operational and sales components of new-hire onboarding
Learning & Development:
- Training and developing of new and existing Pilates Instructors to build and maintain their businesses
- Share & promote our Pilates continuing education workshops
- Opportunity to participate in the Equinox Pilates Education Program
Qualifications
Position Requirements
- Certified on all Pilates apparatus and have completed a Comprehensive Pilates Teacher training program with a minimum of 400 hours
- Aspire to drive a business and achieve financial goals
- Demonstrates professionalism to all employees and members
- Ability to create team accountability through structured timelines and required documentation
- Ability to manage a high volume of inbound communication and respond in a timely manner
- Strong organizational and time management skills
- Verbal and written communication skills
- Demonstrated outgoing and collaborative social skills with a strong desire to interact with members, clients, and staff
Preferred Qualifications
- Demonstrated successful leadership ability in an educational, fitness, or management setting
- Previous experience in providing a high caliber of customer service
- Previous sales experience with a specific focus on attracting new clients and retention
Pay Transparency: $70,304; Plus ability to earn bonus and commission
Additional Information
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.