Platform Engineer
Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant.
We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies.
Ultimately, our mission is to drive financial well-being for millions of consumers.
With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.
About the Role
We are seeking a highly skilled and passionate Platform Engineer to help redefine how infrastructure and operations are delivered to development teams. This is a role for someone moving beyond traditional DevOps into a space focused on developer enablement, tooling, and abstractions that make engineering teams more productive and self-sufficient.
As a Platform Engineer, you’ll be instrumental in designing and building internal platforms, frameworks, and interfaces (e.g., Web UIs, CLI tools, ChatOps interfaces) that abstract the complexity of infrastructure, enabling developers to focus on building features and shipping code confidently.
Key Responsibilities
- Tooling & Automation: Design, build, and maintain self-service tooling for developers—enabling them to provision infrastructure, deploy applications, and monitor systems with minimal friction.
- Abstraction & Interface Building: Create easy-to-use abstractions and interfaces (like Web UIs, chatbots, and CLIs) that simplify operational tasks and workflows.
- Infrastructure as Code (IaC): Architect and maintain scalable, repeatable infrastructure using Terraform, Pulumi, or similar tools.
- Cloud Engineering: Work deeply within cloud platforms (AWS/GCP/Azure), leveraging native services to optimize performance, cost, and scalability.
- CI/CD Systems: Build and optimize robust continuous integration and deployment pipelines that reduce lead time and improve reliability.
- API Gateways & Service Meshes: Manage API gateways, ingress controllers, and service mesh implementations for resilient, observable services.
- Observability: Establish centralized monitoring, alerting, metrics, APM, and logging solutions to ensure system reliability and developer insight.
- Cost Optimization: Implement cost management tooling and visibility features to ensure sustainable platform usage.
- Environment Management: Develop systems for ephemeral and on-demand environments to support testing, experimentation, and feature validation.
- Experimentation Frameworks: Support teams with infrastructure and tooling for A/B testing and canary deployments.
- Security & Governance: Ensure platform tools comply with organizational security policies and audit requirements.
- Developer Collaboration: Serve as a partner to engineering teams, gathering feedback, running internal demos, and iterating quickly to improve the developer experience.
What We’re Looking For
- Strong coding background in languages such as Go, Python, TypeScript, or similar.
- Hands-on experience with IaC tools (Terraform, Pulumi, AWS CDK, etc.).
- Deep knowledge of cloud environments (AWS, GCP, or Azure).
- Experience with container orchestration platforms (Kubernetes, ECS, Nomad).
- Proficient in CI/CD pipelines (Jenkins, ArgoCD, GitHub Actions, etc.).
- Familiarity with API gateways, service mesh, and rate limiting
- Solid understanding of monitoring/alerting (Prometheus, Grafana), APM tools (Datadog, New Relic), and centralized logging (ELK, Loki, or similar).
- Experience managing costs in cloud environments.
- Proven ability to build interfaces and platforms (dashboards, chatbots, CLI tools).
- Strong communication skills and ability to collaborate cross-functionally.
Bonus Points
- Experience with platform product thinking—prioritizing developer empathy and user feedback.
- Previous work in platform engineering or internal developer portals.
Exposure to feature flag frameworks and progressive delivery tools.
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At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.