Portuguese Speaking Customer Service Agent in Greece - Fully Paid Relocation

Mercier Consultancy is excited to offer an enriching opportunity for a Portuguese Speaking Customer Service Agent to join our team in Greece! We are seeking dedicated individuals who are passionate about delivering exceptional customer support while enjoying the benefits of a fully paid relocation package to the beautiful surroundings of Greece.

In this role, you will be responsible for assisting our Portuguese-speaking clients with their inquiries, ensuring they receive outstanding service and support throughout their interactions with our services. Your fluency in Portuguese will be key to maintaining high customer satisfaction levels.

Responsibilities

• Assist Portuguese-speaking customers via phone, email, and chat
• Provide relevant information and resolve questions regarding our products and services
• Accurately document customer interactions in our CRM system
• Work collaboratively with team members to address complex customer inquiries
• Guide customers in optimizing their experience with our offerings
• Gather feedback to inform service improvements and enhancements
• Participate in training sessions to remain knowledgeable about product developments

Requirements

• Fluency in Portuguese and English, both written and spoken
• Exceptional communication and customer service abilities
• Experience in customer service or a related field is a plus
• Strong analytical and problem-solving skills
• A friendly and approachable demeanor with a customer-focused mindset
• Ability to manage time effectively and multitask efficiently
• Willingness to relocate to Greece and embrace a new culture

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package ( Flight, Transfer and Hotel )
• Fee for the Real State agency paid by our client.
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel.
• Fully Paid Training
• Free Greek Course
• Discounts and Benefits with their partners
• And More...