Portuguese Speaking Customer Service Jobs In Greece - Fully Paid Relocation

Join the vibrant team at Mercier Consultancy as a Portuguese Speaking Customer Service Representative in Greece! This exciting opportunity comes with a fully paid relocation package, making your transition seamless as you embrace a new life in a beautiful country. In this role, you will be the voice of our company, providing outstanding support to our Portuguese-speaking clients.

As a Customer Service Representative, you will be tasked with handling customer inquiries through various channels, delivering timely and effective solutions. Your fluency in Portuguese will play a crucial role in ensuring our clients receive the highest quality service and support.

Responsibilities

• Engage with Portuguese-speaking customers through phone, email, and chat platforms
• Troubleshoot and resolve customer inquiries regarding products and services
• Document all customer interactions using our CRM system
• Work collaboratively with colleagues to address and resolve client issues
• Educate customers about product features and updates
• Gather and report customer feedback to improve service and product offerings
• Attend regular training sessions to enhance product knowledge and service skills

Requirements

• Fluent in Portuguese and English, both written and verbal
• Excellent communication and interpersonal skills
• Prior experience in customer service is advantageous
• Capable of managing multiple tasks in a fast-paced environment
• Detail-oriented with strong problem-solving skills
• Commitment to providing exceptional customer service
• Experience with customer service software is a plus

Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...