Portuguese Speaking Customer Support for Social Media

🌟 Join Our Social Media Support Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Portuguese Speaking Customer Support representative for Social Media. If you are fluent in Portuguese and have a passion for online engagement and customer service, this role is perfect for you!

In this dynamic position, you will assist Portuguese-speaking customers through various social media channels, addressing inquiries, concerns, and providing support to enhance their online experience. If you thrive in a fast-paced environment and love interacting with people while showcasing excellent customer service skills, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Portuguese-speaking clients via social media platforms.
• Assist customers with inquiries regarding our services, ensuring timely and effective responses.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to enhance service performance and customer satisfaction.
• Stay updated on social media trends and customer engagement strategies.

Requirements

• Fluency in Portuguese (written and spoken) is essential. Your nationality and native language should be clearly stated.
• A strong enthusiasm for customer service and social media engagement.
• Previous experience in customer support or social media management is advantageous but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive and adaptable mindset.
• Strong problem-solving abilities and attention to detail.
• Ability to work effectively in a fast-paced and digital environment.

Benefits

·         Private Health Insurance

·         Training & Development

·         2 Extra Salaries Per Year

Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )

·         Free Greek Lessons, discounts and other perks