Patrique Mercier Recruitment ES is on the lookout for a Portuguese Speaking Remote Support Specialist to join our vibrant team! In this role, you'll play a crucial part in offering outstanding support to our Portuguese-speaking customers, helping them navigate their experiences with our products and services. If you have a passion for customer service and enjoy working from anywhere, this opportunity is perfect for you!
Your Key Responsibilities
- Provide exceptional remote support to Portuguese-speaking customers through multiple channels of communication.
- Quickly troubleshoot and resolve customer inquiries and technical challenges with efficiency.
- Guide clients through product features and functionalities, ensuring they receive maximum benefit.
- Maintain detailed records of customer interactions for reference and quality assurance.
- Work collaboratively with team members to improve support services and customer satisfaction.
- Participate in ongoing training to enhance your capabilities and stay current with product updates.
Requirements
- Fluency in Portuguese (both spoken and written) is essential. Your native language and nationality should be clearly stated in your application.
- Excellent customer service and communication skills.
- Technical acumen with strong problem-solving abilities.
- Experience in remote support or customer service is advantageous but not mandatory.
- Ability to work independently and effectively manage your time in a remote work setting.
- Dedication to delivering a positive customer experience and fostering strong customer relationships.
- A proactive approach to learning and personal development within a collaborative team environment!
Benefits
- · Private Health Insurance
- · Training & Development
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
- · Free Greek Lessons, discounts and other perks
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