Portuguese Speaking Technical Account Manager

Patrique Mercier Recruitment is excited to announce an opening for a Portuguese Speaking Technical Account Manager! We are looking for enthusiastic individuals who possess a strong technical background and exceptional customer service skills. As a Technical Account Manager, you will play a vital role in supporting our Portuguese-speaking clients, ensuring they receive the best possible experience from our innovative solutions.

Your key responsibility is to engage with clients, understand their unique needs, and deliver tailored technical solutions that drive their success. If you are passionate about technology and thrive in a collaborative environment, we want to hear from you!

Your Responsibilities

• Act as the main point of contact for Portuguese-speaking clients, managing their accounts and building strong relationships.
• Evaluate customer requirements and deliver customised technical support to meet their needs.
• Conduct regular business reviews with clients to analyze performance and explore growth opportunities.
• Collaborate with internal teams to fulfill client requirements and improve services.
• Document client interactions and account status for management evaluation.
• Stay well-informed about industry trends and product developments to offer valuable recommendations.

Requirements

• Fluency in Portuguese (both written and spoken) is essential, with proficiency in English being advantageous. Please mention your nationality and native language in your C.V. or Cover Letter.
• Proven experience in account management, technical support, or a similar role.
• Strong technical aptitude and familiarity with software or technology solutions.
• Exceptional communication skills coupled with a strong customer-focused mindset.
• Ability to effectively manage multiple client accounts and projects.
• Proactive problem-solving skills and a commitment to customer satisfaction.
• A passion for technology and helping clients achieve their goals is crucial!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks