Principal Architect

How We Work: Core Principles at ASAPP At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship.  We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey. ASAPP’s Generative Agent team is seeking an enterprising, experienced and curious ML engineer to help lead major technical initiatives and explorations. This role will be focused on building our products, being a technical leader for teams that are architecting and engineering systems, and straddling between engineering and research to bring in innovations. Candidates should have demonstrated skill in architecting and creating scalable production-grade products that are built around LLMs, with intimate knowledge of technical details from data pipelines to modeling and the design of features that leverage model capabilities. Candidates will be expected to regularly interface with Research teams and should be comfortable charting out research roadmaps and brainstorming ideas. Additionally, candidates should be comfortable providing technical leadership, mentoring for junior engineers and would be expected to be hands-on in the development process.