Principal Engineer, Field Application Engineering

Job Description

Responsibilities will include on-site support for Enterprise customers and ODMs in Taiwan.

• • • Focal contact for all qualification and quality related issues and concerns for the assigned accounts.
    • Provide the product and technology expertise to enable successful pre-sales and post-sales technical support to customers.
    • Provide technical support to ODMs for Global OEM customers and co-work closely with Global OEM account teams to ensure successful product qualification.
    • To support customer design-in activities, drive successful product qualification and ensure timely resolution of technical issues customers / ODMs
    • Collaborate with global engineering teams on product issue analysis and troubleshooting.
    • Lead technical meeting between ODMs and internal teams to model customer request on product specifications and applications.
    • Manage and coordinate all activities at the customer’s R&D and qualification engineering sites. 
    • Manage and coordinate all activities at the customer’s manufacturing and/or field return sites with respect to quality initiatives and requirements.
    • Create and maintain close technical relationships with customers / ODMs.

Qualifications

Requirements

Preferred:

• Bachelor’s of Electronics or Electrical Engineering
• Minimum 5 years of experience as a qualification engineer or Field Application Engineer or Pre-Sales Engineer in the field of Flash storage.

Specific knowledge

• Experience and familiarity of Enterprise platform design
• NAND flash protocol knowledge is a plus
• Good logical approach to troubleshooting and isolation of issues

Language / Interpersonal skills

• Local language and strong English skills is a must
• Strong communication and teamwork skills
• Must be very independent and able to prioritize on a demanding workload.
• Effectively deliver formal presentations to customer and internal teams.

Additional Information

Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@sandisk.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

About the Company

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape.

Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.

Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.