Principal Product Manager, LLM Innovation

About the Principal Product Manager, LLM Innovation at Headspace:

We are seeking a Principal Product Manager, LLM Innovation to lead how Large Language Models (LLMs) are applied across Headspace to unlock new product capabilities, elevate member experiences, and drive business impact. Sitting at the intersection of product strategy, AI, and customer needs, this role owns the roadmap for LLM-driven innovation, guiding cross-functional teams to explore, validate, and scale generative AI solutions that support personalized care and engagement throughout the wellness journey.

As the product leader in this space, you will translate emerging LLM opportunities into practical, user-centered products that align with business goals, accelerate responsible innovation, and position Headspace as a leader in applied generative AI within mental health and well-being.

What you will do:

• Define and own the vision, strategy, and roadmap for LLM-based product innovation across Headspace
• Identify, prototype, and validate high-impact generative AI use cases in partnership with engineering, research, and design
• Translate complex LLM capabilities into intuitive, valuable user experiences
• Drive cross-functional alignment across product, data science, design, go-to-market, and operations
• Establish scalable frameworks, best practices, and reusable systems for LLM integration
• Evaluate external tools, vendors, and partnerships to inform build vs. buy decisions
• Define success metrics and KPIs to ensure LLM initiatives deliver measurable user and business outcomes
• Serve as an internal thought leader and champion for responsible, forward-looking AI innovation

What you will bring:

Required Skills:

• 10+ years in product management with at least 3+ years leading AI or machine learning initiatives
• Strong technical fluency in Large Language Models (LLMS), generative AI, natural language processing, and AI-driven product development
• Proven ability to take emerging technologies from exploration to scalable product impact
• Strategic thinker with the ability to execute, balancing long-term vision with delivery, user-first mindset with a track record of translating technical capabilities into customer value
• Exceptional communication and cross-functional leadership skills
• Strong understanding of the generative AI landscape, including vendors, research trends, and regulatory considerations

Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $205,200-$327,750 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice