Procurement Operations Lead

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you! 

Role Summary: 

The Procurement Operations Lead is responsible for overseeing and guiding a team that manages day-to-day procurement operations, supporting the purchase of employee equipment, software, and related services both domestically and internationally. This role leads the team through the full purchasing lifecycle, including requisition processing, vendor coordination, and order tracking to ensure efficient procurement and delivery of required resources. The Lead also acts as a primary point of contact for escalations, provides mentorship, and ensures alignment with company goals. 

This position works closely with Engineering, Hardware Operations, and Finance teams to support procurement of both hardware and software solutions, including engineering tools and licensing agreements.  

Beyond transactional purchasing, the Lead drives improvements in procurement workflows through process optimization, data analysis, and adoption of emerging technologies and automation tools, fostering a collaborative and innovative environment

• Lead the procurement team process, ensuring effective collaboration and performance across all team members. 
• Manage the end-to-end procurement process including purchase requisitions, vendor coordination, order placement, and delivery tracking for equipment, software licenses, and services. 
• Partner with Engineering and Operations teams to procure software tools, development platforms, and technical solutions, including managing software purchasing agreements and renewal timelines. 
• Research, evaluate, and maintain relationships with global suppliers to ensure competitive pricing, service reliability, and timely fulfillment. 
• Monitor equipment and supply levels to support employee onboarding, deployments, and replacement needs while minimizing operational delays. 
• Track requisitions, orders, and procurement activities while providing status updates and reporting to relevant stakeholders. 
• Identify opportunities to improve procurement workflows through process standardization, automation, and adoption of procurement technologies. 
• Analyze purchasing data and vendor performance to support cost optimization and operational efficiency. 
• Serve as the escalation point for procurement issues and ensure timely resolution with internal and external stakeholders. 

• 3+ years of experience in procurement, purchasing, supply chain operations, or procurement operations, with at least 1 year in a leadership or supervisory role. 
• Experience working with procurement systems, ticketing platforms, or purchasing platforms (Tipalti, Netsuite, and Jira preferred). 
• Familiarity with vendor management and service level agreements (SLAs). 
• Experience supporting procurement of technology equipment or software licensing preferred. 
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment. 
• Strong analytical thinking and problem-solving skills. 
• Excellent written and verbal communication skills. 
• Ability to work collaboratively with cross-functional teams including Engineering, Operations, Legal and Finance. 
• Strong organizational and time management skills with the ability to manage multiple tasks concurrently. 
• Interest in leveraging technology, automation, or data insights to improve operational processes. 

• Experience with procurement analytics, workflow automation, or procurement platforms. 
• Exposure to AI-enabled business tools or process improvement initiatives. 
• Experience supporting global equipment and software procurement. 
• Experience working in a scaling technology or services organization. 
• Demonstrated ability to lead teams through change and innovation. 

- Generous time off policies 

- Competitive compensation 

- Volunteer opportunities  

- Reward and recognition programs   

- Employee committees & resource groups  

- Healthcare and retirement benefits 

We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”.  It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”.  We want to be part of your development journey, and we’ll learn as much from you as you learn from us. 

At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals.

We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best!

We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:

CARE – We care about each other and our mission to make a difference in the world.

OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.

DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact aoda@magnetforensics.com should you require any accommodations.

US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.