Product Design Manager
dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.
Tesco Media is building a world‑class, self‑serve B2B advertising platform that enables retailers and brands to plan, activate, and measure omnichannel retail media campaigns. Our mission is to help brands and agencies connect with Tesco customers through data‑driven, privacy‑first solutions. Our team aims to deliver impactful advertising experiences by creating seamless tools that make campaign planning, activation and measurement seamless and impactful using data insights.
Job Purpose :
The role is responsible for driving high‑quality product design through hands‑on expertise and leadership of design and innovation practices. This position ensures that every aspect of the product experience meets the highest standards of craft, consistency, and alignment with the design system.
As a member of an agile, global product team, the role leads and develops a team of product designers—providing clear direction, mentorship, and support to enable the creation of impactful, user‑centred product experiences.
With a strategic and holistic mindset, the role shapes both the detailed design and broader service outcomes. This includes defining service‑level KPIs that help the product team measure and understand their contribution to customer satisfaction, business performance, and organisational growth.
Key accountabilities
- Lead and develop the product design team, providing direction and mentorship
- Set and drive the design vision aligned with product and business goals
- Oversee end‑to‑end user experience, ensuring quality and consistency
- Embed continuous discovery and user research into the design process
- Define and maintain design standards and systems, including accessibility and compliance
- Track key product KPIs to guide design decisions and measure impact
- Foster a creative, innovative, and collaborative environment
- Improve design processes for efficient, agile delivery
- Evaluate and adopt tools and technologies that enhance design quality and workflow
Qualifications & Experience
- 10+ years of UX design experience with a strong portfolio of shipped product work.
- Proven track record in leading design activities and managing end‑to‑end product design.
- Experience building and leading UX teams, with strong leadership and communication skills.
- Deep expertise in user‑centered design, storytelling, and articulating design decisions.
- Hands‑on experience conducting user research, usability testing, and applying insights to design.
- Ability to connect design outcomes to business goals and product strategy.
- Skilled in agile, iterative design processes and cross‑functional collaboration.
- Proficient with industry‑standard design tools and technologies.
- Retail or AdTech experience is a plus.
- Degree in UX/Product Design, Human‑Centered Design, Graphic/Communication Design (preferred).
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)