Product Manager

Connect with us to connect the world.

Are you prepared to join the Product team at 12Go and help us build the leading online travel platform, providing seamless booking experiences for travelers worldwide? 

12Go, being a part of Travelier group, offers a wide range of transportation options, including trains, buses, ferries, and flights, to help customers travel conveniently and affordably. Our vision is to enable any customer to instantly book any route in the world.

What is Product Team at 12Go?

• Data-driven and curious: We thrive on insights, ask the tough questions, and let data guide us to the best solutions.
• Collaboration at our core: We believe the best ideas come from working together, valuing every voice on the team.
• Customer-first mindset: Everything we build starts with understanding and improving the customer experience.
• Experimentation enthusiasts: We love testing, learning, and iterating quickly to keep pushing boundaries.
• Fun and dynamic: We’re serious about results but don’t take ourselves too seriously—bringing energy and humor to everything we do.
• Always evolving: Whether it's our products or ourselves, we’re all about growth, innovation, and continuous improvement.

Join us in crafting this exciting journey, where your contribution will be key to our success!

Responsibilities

• Define product vision & strategy: Understand customer needs, market trends, and business goals to set clear product direction.
• Own the product roadmap: Prioritize features, enhancements, and technical improvements based on impact, effort, and alignment with company strategy.
• Lead cross-functional collaboration: Work closely with engineering, design, marketing, operations, and data teams to deliver high-quality products on time.
• Drive execution: Translate product ideas into clear requirements and user stories, and manage delivery through agile development cycles.
• Measure success: Define KPIs, track performance, and iterate on the product based on quantitative data and qualitative feedback.
• Customer obsession: Advocate for users by conducting user research, usability testing, and feedback analysis to ensure the best customer experience.
• Stakeholder management: Communicate product plans, progress, and performance to leadership and key stakeholders.
• Champion experimentation and A/B testing as a driver of growth and decision-making
  

Requirements

• Advanced level of English.

• Proven experience (3+ years) as a Product Manager or Senior Product Manager.
• Ability to define and deliver strategic roadmaps with measurable business impact.
• Solid analytical skills; confident working with SQL or similar tools to deep dive into data.
• Self-organized, with strong prioritization and time management.
• Excellent problem-solving, communication, and collaboration skills.

Nice to Have

• Experience in OTA / e-commerce platforms.
• Exposure to international markets or localization.

Benefits

• Engaging work on a product that enables millions of travelers to book their trips daily;
• Full-time remote working - 5 days week, 8 hours per day;
• Development opportunities (budget for self-paced learning, global training workshops, online English language classes, e-learning platforms);
• Internal growth and internal mobility opportunities;
• Competitive annual leave, sick leave, and public holidays;
• Annual company offsite in Thailand;
• *High-growth start up international environment.