Product Manager (Client Solutions)
Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart.
Position Summary:
League’s platform enables organizations to deliver engaging, personalized digital healthcare experiences at scale. As a Product Manager within the Client Solutions organization, you will support the delivery and evolution of client-facing digital health solutions built on League’s platform.
This is a mid-level product management role designed for a Product Manager who is developing strong ownership skills and is comfortable managing well-defined problem spaces with guidance from senior product leaders. You will work closely with Senior Product Managers, engineering, design, and client-facing teams to translate client needs and engagement strategies into clear product requirements and successful outcomes.
The role is hands-on and execution-focused, with growing exposure to product strategy, client interaction, and cross-functional decision-making in a regulated digital healthcare environment.
In this role, you will:
Product Ownership & Delivery
- Own and manage defined areas of the product backlog for client-facing digital health solutions
- Support roadmap planning by contributing insights, requirements, and delivery estimates
- Help identify opportunities for incremental improvements, enhancements, and integrations
- Communicate status, risks, and dependencies to senior product leaders
Client-Facing Product Support
- Support Senior Product Managers in working with external clients and internal stakeholders
- Participate in discovery sessions to understand client goals, workflows, and user needs
- Help translate client requirements into clear user stories, acceptance criteria, and success measures
- Assist in balancing client-specific needs with platform standards and scalability
Delivery & Execution
- Manage and prioritize assigned backlog items to support timely delivery
- Work closely with engineering and design teams during sprint planning and execution
- Participate actively in agile ceremonies including stand-ups, sprint reviews, and retrospectives
- Support release coordination, validation, and post-launch follow-up
- Help track product performance and client feedback to inform improvements
Cross-Functional Collaboration
- Collaborate closely with Customer Success, Implementation, and Sales teams to support client onboarding and ongoing success
- Partner with platform product teams to align client solution needs with shared capabilities
About You:
Experience & Background
- 3–5 years of experience in Product Management, business analysis, or digital product delivery
- Exposure to digital healthcare products or solutions (e.g., health platforms, benefits, care navigation, provider tools, or health data products)
- Experience supporting external clients or working in client-facing delivery environments
- Familiarity with healthcare privacy, security, and regulatory considerations is an asset
- Experience working with platform-based or configurable products is a plus
Product Management Skills
- Solid foundation in product management practices including backlog management, requirements definition, and delivery support
- Experience working in agile teams and collaborating cross-functionally
- Ability to break down problems into clear, actionable tasks with guidance
- Comfort using data, metrics, and feedback to inform decisions
- Experience working with Product Analytics (i.e. Pendo, Amplitude) and Business Intelligence (i.e. Looker) tools to generate insights and monitor product performance
Communication & Collaboration
- Clear written and verbal communication skills
- Comfortable collaborating with multiple teams and stakeholders
- Organized, dependable, and able to manage competing priorities
- Eager to learn and grow product management capabilities
What we offer:
- Comprehensive Health Benefits: We prioritize your well-being with complete medical, dental, and vision coverage
- Bonus Program: Be rewarded for your contributions with our performance-based bonus program
- Employee Stock Option Program: Become an owner and share in our success through our stock option program
- Unlimited Paid Time Off: Take the time you need to recharge and maintain a healthy work-life balance
- Spending Accounts: Manage your healthcare and dependent care expenses with tax-advantaged spending accounts
- Wellness Days: Prioritize your mental and physical health with dedicated wellness days throughout the year
- Growth Opportunities: We invest in your future with abundant opportunities for professional development and advancement
- Mentorship Program: Benefit from guidance and support from experienced leaders in your field
Security-Related Responsibilities
- Ensure access management is performed in compliance with the employee's role and responsibilities
- Responsibility and accountability for executing League's policies and procedures within the department/ team
- Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
- Compliance with Information Security Policies
CANADA APPLICANTS ONLY: The Canada-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all Canadian locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at recruitinginfo@league.com.
- You should receive a confirmation email after submitting your application.
- A recruiter (not a computer) reviews all applications at League.
- If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
- The final step is an offer, which we hope you will accept!
- Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring.
- Learn about our platform, leadership team and partners
- Highmark Health, Google Cloud, League: new digital front door to seamless care
- Former Providence President and Workday EVP of Corporate Strategy join League Board of Directors
- League raises $95 million USD in Series C to build world’s leading healthcare CX platform
- Forbes x League: The Platformization Of Healthcare Is Here
- Fast Company x League: If we want better innovations in healthtech, we need more competition
Work Location:
We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location.
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