Product Manager (KYC)
The Product Manager for Know Your Customer (KYC) will be a key player in shaping and executing the strategy for KYC-related products at Pierce Technology Corp. This role requires a deep understanding of regulatory requirements, customer needs, and emerging trends in compliance to create effective solutions that enhance our service offerings. The successful candidate will work closely with cross-functional teams to ensure seamless product development and implementation.
Key Responsibilities:
- Product Strategy Development:
- Define and communicate the product vision, strategy, and roadmap for KYC products.
- Conduct market analysis and user research to gather insights that inform product decisions.
- Stay updated on regulatory changes and industry trends affecting KYC compliance.
- Work with engineering, design, and compliance teams to develop and enhance KYC product features.
- Collaborate with sales and marketing teams to support product launch and promotional strategies.
- Facilitate stakeholder engagement to ensure alignment and address user feedback effectively.
- Act as the primary point of contact for customers regarding KYC products, providing guidance and support.
- Gather customer feedback and conduct usability testing to ensure product effectiveness and reliability.
- Define and track key performance indicators (KPIs) to evaluate product success.
- Utilize data analytics to drive continuous improvement and inform future product enhancements.
Requirements
Qualifications:
- 10+ years of experience in product management, with a focus on compliance or KYC-related products.
- Strong understanding of KYC regulations and best practices within the financial services industry.
- Proficient in translating complex regulatory requirements into actionable product features.
- Excellent communication and stakeholder management skills.
- Experience working within agile product development frameworks.
- Strong analytical skills with a data-driven approach to decision-making.