Product Manager, Operational Insights

NBCUniversal Advertising Products & Solutions (AP&S) is responsible for the product development and project management of NBCUniversal’s full advertising technology suite. From sales support to campaign execution, delivery, and billing, our division services both internal and external customers in support of NBCUniversal’s $7B+ annual advertising business. Together, we’re building the platform that powers the future of advertising at NBCU.

The AP&S Business Intelligence team leverages data to empower our business customers with actionable insights that drive business performance and fosters a culture of data-driven decision-making. We are currently seeking a Product Manager to execute on a comprehensive roadmap supporting our customers across Ad Sales, Platform Monetization, Strategy, and Finance. This person will learn how data can inform our customers’ workflows, apply best-in-class technology solutions to enable access to data, drive efficiencies in business processes, facilitate proactive decision-making, and ensure a trusted and quality data experience. The ideal candidate is a highly collaborative individual who is passionate about media and advertising innovation, cares about customers, and understands the value of high-quality customer experiences.

Duties And Responsibilities

This is a pivotal role within our APS Business Intelligence team. You will assist in the design and delivery of mission-critical data products that enable smarter, faster decision-making across Ad Sales, Platform Monetization, Strategy, and Finance. You’ll convert complex business problems into logic problems that can be solved with data and software and own your product vision, acting with autonomy to shape product strategy, prioritize initiatives based on stakeholder needs, and chart the direction of your roadmap in partnership with senior leadership.

Reporting to the Director, Operational Insights, the person in this role will:

• Build and maintain stakeholder relationships to identify business problems and translate them into product solutions.
• Write SQL queries to answer urgent business questions and mine large datasets for novel insights.
• Manage projects through the full product development lifecycle, from initial discovery and definition, through to testing, deployment, and post go-live support. Some projects may include:
  • The launch of a new cross-platform dashboard that surfaces full-funnel campaign performance metrics by integrating data from research partners, retail media networks, and clean rooms into a unified schema and data model that supports stakeholder decision-making and campaign optimization.
  • A distributed campaign data integration system that unifies our order management systems to enable deduplicated reach and frequency measurement across channels.
  • The development of automated campaign pacing tools.
  • Complex schema mapping projects to onboard new data sources into our existing ontology.
  • Designing algorithms for estimating available ad serving inventory.
• Track project risks, assumptions, and dependencies, and keep customers informed on changes to scope and schedule.
• Advocate for customer needs with product and engineering partners, ensuring products and their features are clearly understood and documented.
• Compose decks and presentations that communicate ideas effectively to leadership audiences, tailoring communication style as needed.
• Triage production issues, establish severity levels, and coordinate resolution with engineering teams.
• Create and manage enterprise reports and dashboards and assist in the design of scalable, high-availability data pipelines.
• Provide subject matter expertise on how attributes and metrics in our reports are defined and sourced and assess the impact that changes to upstream systems may have on various business intelligence products.
• Create and maintain product documentation, including release notes, user guides, and process flows.

Qualifications

• Bachelor's degree minimum, or equivalent experience
• 2+ years of experience in product management or a related field.
• Technical proficiency in SQL with demonstrated ability to independently write complex queries to develop reports and analyze large datasets.
• A creative problem solver who can negotiate pragmatic, technically feasible solutions amid tight timelines and complex requirements.
• Strong project management skills: able to take apart a complex project and prioritize its constituent tasks, map dependencies, and identify risks.
• Strong Microsoft Excel skills, including pivot tables, vLookup, SumIf, conditional logic, etc.

Additional Requirements:

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week. Beginning January 2026, this role will contribute a minimum of four days per week from the office.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $115,000 - $140,000 (bonus eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

About the Company

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.