Product Manager, Risk UX
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Risk UX team helps users understand, manage, and improve their risk standing on Stripe. We craft exceptional product experiences to help users navigate all of Stripe’s risk journeys (i.e. information collection to meet partner/regulatory commitments). These risk experiences are some of Stripe’s most critical user journeys – allowing us to seamlessly onboard users to the global financial ecosystem and apply targeted actions to stop fraud. The Risk UX team delivers these journeys at scale (i.e. millions of users) and partners with teams across Stripe to ensure we deliver consistently excellent user experiences via flexible UX partners, primitives, and APIs.
What you’ll do
Responsibilities
- Define the strategy and roadmap for all risk user experiences post-onboarding
- Drive collaboration across Stripe and external partners to deliver delightful, high performing end-to-end risk journeys
- Act as the voice of the user in product and API designs, gathering direct feedback from customers and internal stakeholders
- Work with engineering, design, and go-to-market teams on designing a personalized and scalable onboarding experience
Who you are
Minimum requirements
- 8+ years in Product Management, specifically in delivering exceptional user experiences for complex and technical products.
- Experience managing technical software products from kick-off to ship
- Consistent track record of leading ambitious and ambiguous 0-to-1 projects
- Strong stakeholder management including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders
- Strong communications skills - you can summarize and express complex requirements in an accessible and precise manner
Preferred qualifications
- Preferably has experience with B2B SaaS
- Preferably has experience with compliance and regulation in financial services
- Experience working on a growth oriented team, particularly around experimentation