NZ Hi-Tech Company of the Year 2023, Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.
Cin7 is expanding very quickly with a mission to become the leading Inventory Management Software brand in the world, and we are looking for a motivated and driven individual to join the team.
How you'll make an impact:
The Technical Product Owner is the voice of the customer between the Product team and the Engineering team, focusing primarily on the technical feasibility of the business requirements. This role bridges the gap between business requirements and technical execution and ensures that solutions deliver intelligent, value-adding capabilities to customers and partners.
Together with the Product Manager, the Technical Product Owner is responsible for defining, preparing and prioritizing the work generated for the development team to ensure the successful delivery of high-quality, differentiated software. While partnering with the Engineering team, you will help drive the software delivery lifecycle to ensure fast and predictable delivery. This role owns maximizing the value delivered by the engineering team by managing the backlog at a detailed level.
What you'll do:
Technical Requirement Definition: Translate customer, service & solution partner requirements and business workflows (defined together with the Product Manager) into detailed technical specifications for the development team to execute on our integrations and public APIs.
Technical Feasibility Assessment: Investigate and document the technical aspects of changes introduced by 3rd parties (strategic & platform partners) that we integrate with and its impact on our connections and public APIs.
Product Backlog Management: Own and maintain the team's product backlog, including creating, refining, and prioritizing support requests, user stories, epics, and tasks based on business value, technical feasibility, and customer/partner feedback.
Requirements Elicitation and Definition: Actively works alongside the Product Managers and engages with customers, service & solution partners and internal stakeholders (Sales, Marketing, Customer Success, Support, Onboarding) to elicit and clearly define technical requirements and acceptance criteria.
AI-Generated Insights: Analyze AI-generated insights to guide the direction of enhancements to our integrations and public APIs.
Development Team Collaboration: Serve as the primary point of contact for the development team, answering questions, clarifying requirements, and providing necessary technical and business context during sprints to ensure efficient execution. Participates in planning, refinement, demos & retros.
Stakeholder Communication: Collaborate with the Product Team members to manage expectations and communicate product roadmap prioritization, and release status to internal teams and external stakeholders.
Acceptance and Quality Assurance: Together with QA define acceptance tests for execution to ensure that completed features meet the specified requirements and maintain a high standard of quality and performance.
Go-to-Market Support: Collaborate with Product Marketing and documentation teams to ensure successful feature launches, including training internal teams and presenting product demos to internal stakeholders, customers and partners.
Process & Data Modeling: Develop, document, and maintain process and data models for integrations and public APIs to support clear requirements and prevent the perpetuation of poor business practices.
Data Security and Compliance: Collaborate with the Security team to ensure that all API integrations adhere to company data security standards and platform-specific compliance requirements.
What you'll bring:
Experience: 3+ years experience as a Technical Product Owner, Technical Business Analyst, Developer or similar role, preferably focused on SaaS platforms, APIs, or system integrations.Technical Acumen: Strong technical knowledge and understanding of APIs (REST/GQL), web services, data structures, and the software development lifecycle (SDLC), with the ability to converse fluently with engineers regarding technical feasibility and implementation details. Understands system architecture and codebases, APIs, data flows, integrations, and technical trade-offs—but typically is not writing production code. Understands system behavior, constraints, interfaces, and architectural decisions enough to make informed trade-off decisions.Agile Expertise: Working knowledge of Agile methodologies (Scrum/Kanban) and the tools used to manage backlogs (e.g., Jira, Azure DevOps).Communication & Interpersonal Skills: Exceptional verbal and written communication skills, capable of translating business requirements into clear user stories and communicating effectively with both technical teams and non-technical stakeholders.Analytical Thinking: Highly analytical, with the proven ability to develop flow diagrams, process maps, and data models to support requirements documentation.Customer & Partner Focus: A strong understanding of customer needs and business processes, with a natural curiosity and high level of compassion for solving customer and partner problems.Problem-Solving & Bias for Action: Proven ability to work cross-functionally to drive solutions, prioritize competing needs, and maintain flexibility in a fast-paced, high-growth environment. A self-motivated teammate with a bias for action.Education: Relevant tertiary qualification in Computer Science, Business, or equivalent industry experience.
In return, we offer:
Flexible and Hybrid working - 3 days work from home per week as well as well as the option to work 30 days a year every six months remote from anywhere in the worldFully paid health insuranceCelebrate your birthday with a paid day offA Global 'Cin7 Day' celebrated companywide, providing you a dedicated holiday to focus on your own wellbeingExternal training opportunitiesMonthly Social Fridays drinks and food on usDiscounted gym membership as well as discounts at some local eateries etcRecruitment referral bonusRelaxed dress codeModern office in Grafton complete with pool table, table tennis, PS5, Coffee machines etc
Why CIN7?
At CIN7, we make great products available to everyone. Every month, millions of sales orders flow through our platform reducing the cost, effort and time for product sellers so they can quickly get products to customers and build their brands without worrying about their operations. We pride ourselves on providing Inventory Management and Supply Chain software to help medium-large product businesses thrive in a highly competitive, digital world. CIN7 centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock.
We value diversity at Cin7, and bring people into the heart of everything we do. We hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team
