Product Quality Manager
Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond.
We operate at the cutting edge of embodied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better.
We are looking for a PQM (Product Quality Manager) with experience in highly complex technical projects. The PQM function at Apptronik drives high product quality standards by documenting issues & driving cross functional teams for corrective action. In this role you will oversee the Quality Team and drive the documentation of issues encountered during builds as well as during system level development testing, engaging with the HW design, OPS, and SW teams to attain resolution. As our products mature from internally built prototypes to mass production, you will also oversee defining product quality plans at contract manufacturers and auditing adherence.
ESSENTIAL DUTIES AND RESPONSIBILITIES or KEY ACCOUNTABILITIES:
- Ability to lead and direct Quality team members (IQC, IPQC and Quality Engineers)
- Self motivated & proactive, demonstrating creative and critical thinking capabilities
- Champion of the bug/issue resolution process, documenting bugs, aligning stakeholders and driving corrective action (RC/CA)
- Consolidate issues into dashboards and other visual tools to drive team action & update leadership on top issues
- Develop Product quality plans and assess CM adherence
- Audit CM team PPAP for component validation
- Monitor factory yields/issues on production assembly & RMA lines
- Establish Outgoing Quality Control procedures and Customer Audit Processes
- Up to 20% Travel Internationally
SKILLS AND REQUIREMENTS:
- Strong understanding of mechanical & electrical engineering fundamentals & manufacturing processes
- Experience with hardware test & manufacturing fixture development
- Expert in statistical analysis tools (GR&R, SPC, Cpk, 5WHY, Fishbone …)
- Experience with data analysis, able to drive improvements to data capturing & manipulate into useful dashboards/charts
- Experience supporting new product launches from a manufacturing or product development perspective
- Experience managing a team and providing coaching/feedback to employees
- Excellent written and oral communication in highly technical applications
- Excellent interpersonal and team management skills
- Detailed knowledge of product development process and life cycles
- Excellent knowledge of business software tools (Microsoft office suite, JIRA, G-Suite, Dropbox, etc.)
NICE TO HAVE:
- 5+ years experience with contract manufacturing at international sites
- 5+ years experience with high volume manufacturing
- Experience with PPAP
- Bilingual – English/Spanish
EDUCATION and/or EXPERIENCE:
- BS in Mechanical Engineering (or similar)
- 5+ years experience in Quality, Process, or similar engineering role
PHYSICAL REQUIREMENTS:
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift 15 pounds at times
- Vision to read printed materials and a computer screen
- Hearing and speech to communicate
*This is a direct hire. Please, no outside Agency solicitations.
Apptronik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.