The Project Business Analyst blends technical process knowledge with business acumen to optimise operational and back-office practices and systems, analysing current "as-is" workflows, identifying inefficiencies and solution requirements, then designing improved "to-be" processes and systems architecture using data, best practice, mapping tools, and stakeholder workshops to drive efficiency, automation, compliance to regulatory standards, and strategic alignment. Key duties involve gap analysis, requirements gathering, impact analysis, the creation of process maps, the development of business cases, designing high level system changes necessary. Outputs produced will need to be measurable, achievable, consistent with current and future systems architecture, meet business goals, and rolled out in an effective way. The role will involve acting as a liaison between various stakeholders at all levels including IT, central functions and business unit. Key to this role will be to bring to such interactions, a solid knowledge of systems and processes, as well as the ability to translate requirements, changes, gaps and solutions into language that can be understood and appreciated by all stakeholders.
Key responsibilities of the Project Business Analyst:
- Develop, configure, improve and implement operational and back-office processes from start to finish, through researching, mapping, and analysing existing operational processes to find bottlenecks, waste and opportunities to improve or automate
- Assess performance, develop measurement capture processes and reports, interpret data, and present findings to management
- Ensure compliance with health, safety, and environmental regulations; implement quality control
- Support the group’s digital transformation, including the development of business cases and the effective capture of business requirements, and the coordination of projects to deliver appropriate technical and process solutions.
- Coordination of stakeholders to develop appropriate technical and non-technical solutions, being aware of strategic landscape to ensure that such solutions are achievable and consistent with the group’s digital transformation
- Establish project teams to deliver technical and non-digital solutions, interpreting project objectives for the purpose of providing clarity in outlining deliverables, tasks, assumptions and project dependencies
- Liaise with senior management, process owners, IT, and end-users to gather requirements, identify gaps between current/as-is and future processes and systems, and gain buy-in to proposed solutions (technical and non-technical) and proposed implementation plans
- Develop process standards, documentation including technical specifications where necessary, and policies for process management
Qualifications
- Deep understanding of business operations and problem-solving
- Precise and challenging nature in order to obtain full disclosure of facts, ideas and processes from audiences
- Effectively communicating complex ideas to technical and non-technical audiences
- Proven experience in large-scale business change management within a corporate environment
- Proven experience in technical business analysis, with an ability to define technical solutions from user requirements
- Ability to understand and refer to group digital transformation, so that technical solutions do not deviate from this strategy. This includes an awareness to be able to identify the constraints within which such solutions are bound.
- Use and creation of flowcharts using applications such as MS Visio, Powerpoint and/or other relevant tools
- Ability to facilitate the creation of project teams that are appropriate to deliver technical and non-technical solutions, using influence and the power of enquiry to help develop the most appropriate team
- Self-organised, motivated and possessing excellent time management abilities
- Risk and issue management expertise
- Ability to provide technical and process support to multiple projects simultaneously
- Excellent stakeholder engagement and communication skills (written, verbal), at all levels of the business
- Must be a team player and able to work collaboratively with and through others
- Preferably, an understanding of logistics
Additional Information
As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
- Annual Leave – Competitive holiday entitlement of 25 days plus the normal 8 bank holidays
- Company Bonus – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme
- Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
- Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer
- Life Assurance - x4 your annual salary
- Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
- Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
- Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
- Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!
About the Company
Culina Group is a leading UK 3rd party food & drinks logistics provider offering dedicated and shared user warehousing and distribution solutions.
At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!
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