Project Manager

Transact+CBORD is the leader in innovative payment, mobile credential, and commerce solutions for a connected campus. Our mission is to create compelling technology that uniquely simplifies campus operations and makes a meaningful difference in students’ lives. With a highly configurable, mobile-centric campus technology ecosystem, we partner with over 1,750 higher education institutions to simplify the student experience across the full spectrum of student life.

We are currently searching for qualified candidates for Project Manager. Please see the details for the position below.

Title: Project Manager

Location: Scottsdale, AZ or Remote

The Opportunity:

Through market leading payments and credential-driven privileges Transact enables a connected experience across the most critical aspects of student life. We partner with educational institutions to deliver a mobile-centric, personalized student and family experience both on and off-campus. Our enterprise-class cloud platform and open APIs deliver mission-critical capabilities that promote student success by facilitating every aspect of campus life with richer institutional insights.

This connected experience is underpinned by essential capabilities including integrated payments and personalized payment plans for tuition and fees, credential-driven transactions for comprehensive dining and retail transactions, uniquely configurable privileges for security management as well as automated class attendance and campus events. Transact solutions easily integrate with campus systems and external partners enabling an extensive and open ecosystem that leverages existing institutional investment, accelerates innovation while delivering a frictionless student experience.

The Responsibilities:

Transact’s Global Services team works with external clients to solve a wide variety of technology challenges. Using both industry standard and cutting-edge technologies our consultants develop innovative, custom solutions that extend, enhance and integrate Transact’s enterprise products. Consultants work in a dynamic, fast-paced environment, and interface directly with clients to define clear requirements, draft specifications and implement high-quality software solutions. In addition, Global Services also provides exceptional customer support for all levels of customer issues.

The Position:

Project Managers are responsible for engaging with clients for the successful delivery of projects across a wide variety of product offerings. The project manager has overall responsibility for the financial, quality and client satisfaction of each engagement.

The Project Manager will play an integral role in the success of Transact Global Services. Specifically, s/he will be responsible for:

• Overall performance and delivery of defined scope(s) of work as indicated by customer satisfaction, quality of products and/or services provided, level of profitability attained, and other such measures as may be designated.
• Serving as primary customer contact and manages overall company customer interface relationships for defined scope(s) of work to ensure responsiveness to customer needs and effective professional conduct.
• Providing functional and technical guidance to consulting staff and management. Will also perform as a project lead on advanced specialized projects or in resolution of technical problems that would critically impact performance, schedule or cost.
• Develops project schedules and documentation; defines and assigns work to consultants assigned to Project; monitors and controls work in progress for technical adequacy; and provides active assistance to meet schedules or resolve complex technical or customer requirements.
• Evaluates information from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Serves as the conduit between stakeholders (internal and external customers) and the project implementation team through which requirements flow.
• Implement and manage project changes and interventions to achieve project outputs.
• Gathers requirements through the use of interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis.
• Ensures timely Project Communication and appropriate generation, collection, dissemination and storage of project information – prepares project status reports and keeps management, business clients and others informed of project status and related issues.
• Plans for Resource Management: acquires and manages team resource needs making the most effective use of people involved with the project – this entails day-to-day team management, team communication, identifying and leveraging strong skills while developing others.
• Project administration including forecasting setup and tracking, project financials, time/expense reconciliation and enforcement of standards.
• Knowledge of Transact TSE product suite or other campus software, including, but not limited to, meal plans and carding
REQUIRED SKILLS:

• Bachelor’s degree in business administration or project management.
  
• 3-5 years proven experience in program or project management leading clients and team members through large complex system implementation and integrations.
  
• Demonstrated success working in a fast-paced, dynamic work environment such as management consulting.
  
• Client interfacing responsibilities in a management consulting setting demonstrating strong client relationship skills-ability to partner with technical as well as project leaders from client organizations to drive overall solution, manage issues/risks/dependencies and facilitate schedule/scope conversations.
• Experience managing the scope of projects-budgetary responsibilities highly preferred.
• An advanced level of proficiency requires broad knowledge and experience to complex long-term projects. Strong people management skills-ability to provide direction/leadership to others as a project lead and/or a functional/technical specialist. Strong client organizations to drive overall solution, manage issues/risks/dependencies and facilitate schedule/scope conversations. Strong people management skills-ability to provide direction/leadership to others as a project lead and/or a functional/technical specialist.
• Strong people management skills-ability to provide direction/leadership to others as a project lead and/or a functional/technical specialist.
• Demonstrated communication, presentation skills, analytical and problem-solving skills, short term and long-term planning skills.
• Strong client organizations to drive overall solution, manage issues/risks/dependencies and facilitate schedule/scope conversations.

PREFERRED SKILLS:

• PMP or equivalent certification
• Project Management in delivering technical projects for Higher Ed
• Worked with Transact transactions systems-TSE/TS Saas/IDX

TRAVEL REQUIREMENTS:

• Up to 10% travel required

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Transact+CBORD inc. is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.