Promotive Only - Nurse Supervisor (2324) - Department of Public Health (PR0001)

Under general supervision, directs the professional nursing and auxiliary staff of a number of patient-care units; plans and directs activities to provide maximum care within the limits of budgetary provisions; participates in guidance, educational and in-service training; directs procurement of supplies and equipment; coordinates services with those of other departments; engages in research activities to improve nursing services and patient care; and performs related duties as required. 

Requires responsibility for: carrying out, interpreting, coordinating and enforcing existing policies, methods and procedures pertaining to hospital nursing services; achieving considerable economies and preventing considerable losses through enforcement of proper use and handling of hospital equipment, materials and supplies; making regular contacts with professional nursing and auxiliary personnel, physicians and persons in other departments concerning general nursing matters, and with relatives and visitors of hospital patients; reviewing detailed reports and medical records of patients in assigned units/departments/divisions. Nature of duties requires sustained physical effort with occasional exposure to minor accident or health hazards or several disagreeable elements inherent in general hospital ward services and patient care. 

1. Directs and supervises the professional nursing staff and auxiliary personnel engaged in rendering patient care in various assigned units/departments/divisions; prepares work schedules, makes assignments and supervises activities and evaluates work performance. 
2. Coordinates services rendered with those of other departments; checks each unit/department/division to assure compliance with instructions. 
3. Supervises assigned personnel in units/departments/divisions; prepares and reviews related time and work performance reports and makes changes in personnel assignments as required or as directed by superior. 
4. Personally makes periodic routine unit/department/division visits; confers with nurse managers and staff nurses concerning all new patients; makes bedside visits to all seriously and critically ill patients; discusses specific problems with assigned nurses or physicians. 
5. Investigates complaints of patients and staff members; resolves difficulties or refers same to executive leadership; utilizes and makes interpretations of existing policies as related to nursing care in specific departments; reports unusual occurrences to superior; strives to establish and maintain good relations and good morale among all assigned personnel. 
6. Participates in planning and coordinating with other hospital department personnel in order to promote and provide maximum patient care; maintains high quality of in-service training and adequacy of training materials in order to insure continuous best performances. 

The Nursing Supervisor performs other related duties as required. 

Qualifications

• Current Permanent Civil Service City Employee in class 2322 Nurse Manager, who passed probation;* AND
• LICENSE: Possession of a valid, including temporary or interim, California Registered Nurse License issued by the Board of Registered Nursing (BRN); AND
• EDUCATION: Possession of a baccalaureate degree from an accredited college and/or university in Nursing, Nursing Administration or a closely related field; AND
• EXPERIENCE: Two (2) years of experience, within the last five (5) years, in a designated nursing supervisory (e.g. nurse manager or charge nurse) or administrative leadership/support role.

Substitution

• Three (3) years (equivalent to 6,000 hours) of additional nursing supervisory experience beyond the required may substitute for the education requirement.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Special Requirements:
Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.

*Prior to appointment, permanent civil service employees must have passed probation in class 2322 Nurse Manager. 

VERIFICATION OF EDUCATION AND EXPERIENCE:

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education or experience verification is required, information on how to verify education and experience requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Additional Information

Selection Procedures:

1. Job Application - Applicants must fully complete the job application. Information from resumes does not substitute for the information on the job application or preliminary questionnaire.
2. Training and Experience Assessment (100% Weight) - All candidates must complete the Training and Experience Assessment as part of the employment application. See this link to submit the Training and ExperienceAssessment: https://forms.gle/dsYUaJh2DPHgC4Pz9

Please answer the assessment carefully and thoroughly. It will serve as the Training and Experience Assessment for this recruitment and will be used to determine your eligibility for this recruitment as well as your score and rank on the eligible list. Qualified applicants will be ranked on the eligible list based on the amount of training/education and experience above the minimum qualifications for the 2324 Nurse Supervisor, along with any additional qualifying points (e.g., promotive status), as outlined in Civil Service Commission (CSC) rules. All work history will be verified using official City records, which will serve as the final authority in determining qualifying service.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification
The certification rule for the eligible list resulting from this examination will be the Rule of List Scores.

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see the city’s Position Counts by Job Codes and Departments.

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/.]

The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at https://sf.gov/departments/civil-service-commission

Additional information regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

Where to Apply 

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.

Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants will receive a confirmation email from notification@smartrecruiters.com that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the analyst, Hanz Pagao (she/her/hers) at hanz.pagao@sfdph.org or (628) 271-6839.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.