ABOUT CIM GROUP:
CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today!
POSITION PURPOSE:
The primary responsibility of the property coordinator is to provide day-to-day administrative and operational support for the commercial property management department. This person is expected to efficiently run the management office and assigned properties within a specified portfolio. This individual has excellent time-management, prides themselves on efficiency and takes a customer-service oriented approach when dealing with tenant issues.
ESSENTIAL FUNCTIONS:
Receive, respond to and direct incoming phone calls. Greet tenants and third-parties who visit CIM offices in person. Establish and maintain position relationships with tenants, vendors and guests.
Receive, open and distribute incoming mail. Manage outgoing correspondence and other mailings.
Schedule meetings, events, use of common area conference rooms, etc.
Prepares invoices for payment by reviewing, coding and processing all accounts payable in accordance with budget guidelines, scans and inputs into accounting system for payment.
Generates all tenants’ billings including rent and above standard invoices on a monthly basis.
Creates and enters work order requests that are received either by phone or e-mail and distributes to appropriate person.
Maintains on-site records in compliance with company policies and procedures including but not limited to: certificates of insurance for both tenants and vendors; tenant and vendor files and critical date files used to notify management of upcoming dates well in advance of their occurrence.
The maintenance function includes tasks inherent in organizing and filing office records and reports.
Function as day-to-day liaison with third-parties, including tenants, construction contractors, security service, vendors, cleaning contractor and others. Communicate routine needs and respond to third-party requests. Escalate significant issues to management as necessary.
Support property management in establishing and maintaining a positive tenant relations program, assuring good public relations and tenant satisfaction programs for CIM by professionally and effectively aiding and assisting tenants with any problems that arise.
Assist with coordination of tenant move-ins/move-outs, lease executions/terminations, tenant signage, etc.
Maintain an effective program of producing finished copies of all written materials and correspondence. Update directories and address lists such as the emergency call lists for management office personnel, tenants and vendors.
Assist property management with preparation of the annual budget and provide on-going support with variance analysis, reporting, etc.
Function as liaison between assigned properties and CIM asset managers, leasing representatives, development personnel and other internal parties with business-driven projects, opportunities, questions, etc.
Support activities may include but are not limited to: assuring space is in show-ready condition; provide input as leases are negotiated; participate in due-diligence activities as appropriate; gather and analyze financial and statistical data for decision-making.
Maintain office supplies inventory by checking stock to determine inventory levels, anticipating needed supplies, evaluating new office products, placing and expediting orders for supplies and verifying receipt of ordered items.
Exercise cost-controls on ordering and use of supplies.
Maintain office equipment, including photocopy machines, fax machines, postal machines, etc., in working order.
Provide assistance with minor troubleshooting and notify repair providers as needed.
Assistance with or make employee business travel arrangements as needed.
SUPERVISORY RESPONSIBILITIES
None.
EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)
Bachelor's Degree preferred.
One year of office and clerical experience in a commercial office environment.
MS Office including Excel, Word, PowerPoint.
Familiar with Nexus Payables or similar software application.
Familiar with Yardi or similar software application.
Experience with policies and procedures related to the efficient and effective running of a property management office for commercial or retail assets including but not limited to, property operations, leasing, development, construction, safety regulations, etc.
Must possess a valid state-issued driver’s license.
KNOWLEDGE, SKILLS AND ABILITIES:
Read and interpret documents such as office equipment maintenance and instruction manuals, company policies and procedures documents.
Ability to write simple correspondence and/or reports.
Ability to effectively present information to tenants, vendors, contractors and other employees of the organization.
Ability to read, analyze and interpret lease agreements, financial reports and/or legal documents.
Ability to respond to common inquiries or complaints from tenants, regulatory agencies, other areas of the company, and/or members of the business community.
PERFORMANCE METRICS:
Accuracy and timeliness of work product.
Compliance with company and departmental policies and procedures.
WHAT CIM OFFERS:
At CIM, we believe our success stems from our collective efforts, and we are committed to providing well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits, including:
- A variety of Medical, dental, and vision benefit plans
- Health Savings Account with a generous employer contribution
- Company paid life and disability insurance
- 401(k) savings plan, with company match
- Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave
- Up to 16 hours of volunteer time off
- Up to 16 weeks of Paid Parental Leave
- Ongoing professional development programs
- Wellness program, including monthly and quarterly prizes
- And more!
Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.
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HOW WE FEEL ABOUT DIVERSITY AND INCLUSION:
At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.
CIM is committed to maintaining the confidentiality and privacy of your personal and financial information. Please
click here for our Privacy Policy.
CIM does not accept unsolicited resumes from Agencies. Any unsolicited resumes received from Agencies will be considered property of CIM and no fees will be due or paid. If you wish to become an approved Agency with CIM or any of its Affiliates, please contact a member of the CIM Talent Acquisition Team.
