Provider Engagement Specialist (Contractor), Tennessee

Position Overview

The Provider Engagement Specialist is a field-based, contracted role responsible for building relationships with Primary Care Physician (PCP) offices and securing in-person breakfast or lunch meetings for leadership-level presentations. The role requires proactive outreach through phone calls and in-person visits to PCP offices, engaging physicians, practice administrators, and office staff.

Key Responsibilities

• Conduct outbound phone calls to PCP offices to introduce the organization and request meetings.
• Perform in-person visits to PCP offices to engage office staff, practice managers, and providers.
• Schedule and confirm breakfast or lunch meetings for leadership presentations focused on value-based care programs.
• Build rapport and maintain professional relationships with physicians, practice administrators, and office staff.
• Coordinate meeting logistics including time, location, and attendees.
• Accurately track outreach activity, meetings scheduled, and outcomes using provided tools.
• Represent the organization in a professional, compliant manner within healthcare settings.
• Submit summary reports detailing activities and outcomes in agreed upon format. 

Required Qualifications

• High school diploma required; some college coursework preferred.
• 1–3 years of experience in in-person sales, field marketing, or customer engagement.
• Strong interpersonal, communication, and organizational skills.
• Ability to work independently and manage a defined territory.
• Reliable transportation and willingness to travel statewide.
• Professional appearance and demeanor appropriate for healthcare environments.

Preferred Experience

• Experience engaging healthcare providers or medical practices.
• Familiarity with value-based care, population health, or primary care settings.
• Experience scheduling executive or leadership-level meetings.

Statement of Work (SOW)

Contract Term

Duration: 12 weeks (1/26/2026 - May 15, 2026)
Hours: 40 hours per week
Engagement Type: Independent Contractor

Position Overview

The Provider Engagement Specialist will conduct outreach and field engagement activities to secure in-person breakfast or lunch meetings with PCPs and practice leadership in support of value-based care initiatives. Work will include phone-based outreach, in-person office visits, and coordination of confirmed meetings.

Deliverables: 

1. Submit summary reports detailing activities and outcomes in agreed upon format by Friday at 6:00 p.m.
2. Join scheduled check-ins to align on outreach priorities.  2 weekly strategy calls (Monday morning & Friday afternoon)
3. Weekly in-person visits (Goal: 12 - 15 per week)
4. Successful scheduled meetings (Goal: 5 - 7 per week)
5. Timely submission of mileage and expense reimbursement requisitions (prefer weekly submission)

Compensation

• Base Payment: $1,500 per week, paid in accordance with the CPH pay schedule.
• Performance Incentives: 

1. $750 per successfully scheduled and completed meeting. “Successful” is defined as a confirmed breakfast or lunch meeting attended by at least one PCP or practice administrator and CPH organizational leadership.
2. When support is requested, $250 per occurrence for facilitating the completion of required practice documentation (e.g., Terms of Service and/or User Census).

• Mileage Reimbursement: Standard federal mileage rate for approved business travel.
• Expense Reimbursement: Reimbursement for reasonable, pre-approved marketing or engagement incentive items, with receipts required.

HIPAA and Compliance Requirements

The Provider Engagement Specialist acknowledges that, in the course of performing services, they may encounter or be exposed to protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The contractor agrees to:

• Comply with all applicable HIPAA privacy, security, and confidentiality requirements.
• Not access, use, disclose, or retain PHI except as minimally necessary to perform contracted services.
• Safeguard any PHI encountered from unauthorized access or disclosure.
• Immediately report any suspected or actual breach of PHI to the organization.
• Complete any required compliance or privacy training as requested.
• Return or destroy any confidential or sensitive information upon termination of the engagement.

Reporting and Communication

The contractor will provide weekly reports summarizing outreach activity, meetings scheduled, and meetings completed, and will participate in regular check-ins with the designated organizational contact.

Independent Contractor Status

Nothing in this document shall be construed to create an employer-employee relationship. The Provider Engagement Specialist is engaged as an independent contractor and is responsible for all applicable taxes and obligations.

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