QA Lead / Manager
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back?, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Location: Hong Kong
Type: Full Time
The Role
We’re looking for a QA Lead / Manager to lead and grow game/content QA function for Nex Playground—a living-room motion gaming platform built for families and friends.
This is a people-manager role with hands-on leadership expectations: you will be accountable for team performance, scalable QA practices, and release readiness across multiple game teams and releases. While you should be comfortable getting close to the work and understanding defects deeply, success in this role comes from coaching, prioritizing, and building systems that improve quality over time.
You’ll partner closely with Production, Game Design, Engineering, and Operations to define quality bars, manage risk, and ensure every release feels polished, stable, and fun.
What you’ll do
Leadership & Management
- Manage and develop a team of QA engineers: hiring, onboarding, coaching, performance management, and career growth.
- Build and maintain scalable QA processes: test planning, regression strategy, test case management, triage cadence, release gates and reporting.
- Set clear expectations for bug quality, test coverage, and release execution, and coach the team to meet a high quality bar.
- Own QA capacity planning and resource allocation across games, features, and deadlines.
Quality Strategy & Cross-Functional Execution
- Lead cross-functional defect triage: ensure high-quality reproduction, verification, and closure standards.
- Drive test strategy for motion-based games and content: including responsiveness/latency, recognition consistency, occlusion handling, multi-player and environmental variability.
- Ensure strong coverage for functional, usability, regression, localization, and compatibility testing across the game surface area.
- Track and communicate quality health via concise dashboards (e.g., crash/hang rates, P0/P1 aging, reopen rate, RC burndown, build stability), and translate metrics into actions.
What we’re looking for
- 5+ years in game industry/interactive entertainment, including 2+ years in a lead/manager role (or equivalent ownership).
- Proven experience shipping multiple releases with strong quality outcomes.
- Strong command of QA methodologies: functional, regression, usability, compatibility, localization, and release gating.
- Demonstrated ability to build/scale QA processes and improve outcomes over time (metrics-driven when appropriate).
- Excellent communication and stakeholder management skills—able to align teams on priorities, tradeoffs and risk.
- Comfort validating living-room hardware setups and real-world environmental variability (network, TV/display settings, space constraints).
- Strong analytical and problem-solving skills; ability to drive root-cause improvements.
- Fluent written/spoken English.
Nice to have
- Experience with motion/camera-based games, AR, CV-driven interactions, or latency-sensitive input systems.
- Experience with Unity pipelines and tooling, or Android-based consumer hardware.
- Experience with multiplayer/party games and usability-focused design validation.
- Experience coordinating external vendors or distributed QA teams.
What you’ll bring
- A high bar for quality paired with pragmatic decision-making.
- A coaching mindset and clarity in expectations.
- Strong instincts for player experience—especially for party/family-friendly titles.
We Offer
- Competitive compensation package.
- Flexible working hours and vacation policy.
- Product-driven culture that treasures talents and individual growth.
- Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in San Jose, California, USA and Hong Kong. Learn more about us at nex.inc/who-we-are.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.