Real Estate Developer & Operations Manager

Field Recreation Inc. (FRI) owns and operates a growing portfolio of multi-sport facilities across the Greater Toronto Area. The Real Estate Developer & Operations Manager is a senior, hands-on leadership role focused exclusively on FRI facilities.

This role is responsible for the day-to-day facility operations, staff leadership, community partnerships, contract and rental management, and driving utilization and profitability across all FRI venues. The position requires a strong on-site presence, practical operational judgement, and the ability to build trusted relationships with user groups, schools, and community partners.

Requirements

Facility Operations & Performance

-          Oversee daily operations across all FRI-managed facilities

-          Ensure facilities meet high standards of safety, cleanliness, presentation, and customer experience

-          Manage facility schedules, staffing plans, and daily operational workflows

-          Oversee maintenance planning, preventative maintenance schedules, repairs, and capital projects

-          Identify operational risks and implement solutions to minimize downtime and service disruption

Staff Leadership & Accountability

-          Directly manage the Facility Maintenance Manager and onsite facility staff

-          Set clear expectations, responsibilities, and performance standards

-          Provide regular on-site supervision, coaching, and performance feedback

-          Ensure staff compliance with safety protocols, operational procedures, and company standards

-          Build a culture of professionalism, ownership, and accountability at each facility

Facility Utilization, Rentals & Revenue Growth

-          Drive increased facility utilization by sourcing and securing new user groups, leagues, clubs, schools, and training providers

-          Act as the primary point of contact for facility rentals and partnerships

-          Manage the full rental lifecycle: inquiries, negotiations, contract creation, scheduling, execution, and renewals

-          Identify underutilized time slots and proactively develop strategies to monetize them

Community & Partner Relationships

-          Develop and maintain strong relationships with schools, municipalities, community organizations, and local businesses

-          Represent FRI within the community as a professional, relationship-driven operator

-          Support community events, tournaments, and special bookings hosted at FRI facilities

Financial & Operational Oversight

-          Monitor facility-level P&Ls, usage reports, staffing costs, and maintenance expenses

-          Budgeting, forecasting, and cost-control initiatives

-          Provider operational input into the long-term capital planning and facility investment decisions

Systems, Processes & Continuous Improvement

-          Implement and maintain operational systems including checklists, maintenance logs, and reporting tools

-          Standardize operation procedures across facilities to ensure consistency and efficiency

-          Identify opportunities to improve workflows, reduce inefficiencies, and enhance the customer experience

Qualifications & Experience

-          3-5+ years of operations or facility management experience, ideally in sport, recreation, or multi-site environments

-          Proven experience managing staff and holding teams accountable in an on-site setting

-          Experience managing contracts, rentals, and external user groups

-          Comfortable working evenings and weekends as required by facility schedules

Benefits

Compensation: Competitive based on skills and experience