Recruiter
We’re looking for a Recruiter to help deliver recruiting initiatives tied to the growth of our global Sales, Customer Success and Professional Services teams. You’ll be working with the recruiting team and hiring managers to build and execute sourcing strategies to activate high quality diverse candidate pools. You will work to ensure you drive a quality selection process in accordance to the global recruiting operations framework to deliver quality hires to the business in an effective manner. This role reports to the Director, Talent Acquisition and is a hybrid role from our Vancouver or Toronto office.
WHAT YOU’LL DO:
- Initiate comprehensive intake meetings to fully understand the role requirements and core competencies, how those fit with business objectives, and build a comprehensive job description, job posting, and interview kits to support the selection process.
- Build candidate pools via initiatives tied to sourcing, employer brand, referrals, agency partners, industry contracts, and any other channels suitable for driving high quality diverse candidates.
- Effectively manage the inbound flow of internal and external candidate applications including referrals in our applicant tracking system (Greenhouse).
- Evaluate candidates based on values and competency framework, and run a comprehensive end-to-end selection process including a facilitated debrief and support the hiring manager with the decision making process.
- Ensure high quality candidate and customer (internal stakeholder) experience by providing transparency and progress updates on a regular cadence.
- Ensure compliance with all hiring policies, practices, and company values across all regional locations as per SOC2 and other internal/external requirements.
WHAT YOU’LL NEED:
- Extensive recruiting experience
- Comprehensive in-house recruiting experience with a strong understanding of how to navigate within an organization to successfully make quality hires without negatively impacting other stakeholder groups.
- Experience recruiting for Revenue roles such as Sales, Customer Success and Professional Services.
- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
- Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
- Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
- Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
- Self Development: is personally committed to, and actively works to continuously improve
- Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions
WHO YOU ARE:
- Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
- Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
- Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
- Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
- Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
- Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
- Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
- Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.
In all we do, our six guiding principles light the way:
Step Up: Dare to go beyond the expected to achieve greatness. #StepUp
One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
#LI-NS1
Use of AI in Hiring
Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.
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