Referral Coordinator
Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.
Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York.
Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido’s $60M Series B. More info at Akidolabs.com.
What You'll Do
- Request prior authorizations from a variety of health plans for visits, procedures, and referrals.
- Monitor and track the status of patient referrals, following up with health plans as needed.
- Maintain accurate and detailed records of patient referrals, including referral forms and documentation of communication.
- Ensure compliance with documentation and data entry protocols.
- Verify patient insurance coverage.
- Provide regular updates to healthcare providers and management on referral trends and issues.
- Collaborate with healthcare providers and staff to identify opportunities for improving the referral process.
- Be open-minded to process changes and new technologies.
- Ensure compliance with healthcare regulations, including HIPAA and relevant state and federal guidelines.
- Maintain confidentiality and security of patient information.
Who You Are
- High school diploma or equivalent.
- Knowledge of medical terminology, including CPT and ICD-10 codes.
- At least 1 year of experience as a Referral Coordinator in any specialty.
- Strong collaborator with a positive, team-focused mindset.
- Eager to contribute to a supportive, team-first culture.
Location
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914 W Foothill Blvd, Upland, CA
Work Schedule
- Monday–Friday, 8:00 AM–5:00 PM (full-time, onsite)
Benefits
- Medical, Dental and Vision Coverage
- 401 (K)
- Sick leave hours per year
- Paid holidays per year
Hourly pay range
$21—$23 USD
Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.