Registrar - Education Experience Required

We are looking for a Registrar to join our team in a hybrid position. 3 days in office and 2 days from home remotely. 

Purpose of the Position:

The Registrar at Unitek Learning supports students throughout their academic journey by managing records, registration, and transcript evaluations. This role ensures compliance with institutional and regulatory policies while enhancing operational efficiency and student experience. The Registrar collaborates with Program Directors, Deans, and Academic Operations to drive retention, registration, and satisfaction.

Note: This position may require a flexible schedule, including occasional evenings, and overtime to meet campus needs. 

Job Responsibilities:

• Evaluate incoming transcripts within 48 business hours using Unitek tools; escalate cases requiring academic judgment. 
• Ensure transcript alignment with course equivalencies across campuses and maintain accurate documentation. 
• Manage student registration processes in line with academic calendars, including scheduling, course loads, faculty assignments, and schedule changes. 
• Coordinate distribution of Nursing course codes prior to class start. 
• Run Satisfactory Academic Progress (SAP); communicate academic standing per policy. 
• Maintain accurate, compliant student records in the student information system (SIS). 
• Partner with campus leadership to process student status changes. 
• Oversee grade entry, changes, and academic recordkeeping. 
• Monitor and correct attendance records in SIS; resolve discrepancies promptly. 
• Collaborate with Tech Support to resolve SIS integration issues affecting student data. 
• Update student personal information and ensure related tech access is maintained. 
• Respond to student inquiries within 24 business hours; prioritize urgent issues. 
• Provide timely support to students, faculty, and staff per service agreements. 
• Process transcript and enrollment verification requests. 
• Verify degree requirements, confer degrees, issue diplomas, and manage academic honors. 
• Audit academic files and ensure data accuracy. 
• Support resolution of student complaints and technical issues. 
• Provide reports, feedback, and analysis to support campus operations. 
• Collaborate with regional and campus leadership to standardize registrar practices. 
• Implement campus-wide initiatives related to registration and records. 
• Perform other duties as assigned. 

Key Indicators of Success: Delivers exceptional student service by meeting registrar KPIs and SLAs, executing registration procedures effectively, and ensuring compliance with FERPA and Unitek Learning policies. 

Qualifications

• Minimum of 2-3 years’ experience in educational administration or in related field
• College degree preferred
• A positive attitude and ability to plan and adapt to change
• Ability to collaborate effectively with college departments and cross-functional teams
• Competence in basic Windows operation system commands, practices, and procedures
• Knowledge of Microsoft Word, Excel, PowerPoint, Outlook, preferably, experience with contact databases, i.e., MSCRM preferred
• Ability to type at least 55 WPM
• Effective written and oral communication skills with individuals of diverse socio-economic and multi-cultural backgrounds
• Ability to work independently, without constant supervision 
• Must possess superb people and presentation skills
• Must have the ability to adapt quickly, be an effective team player, and have excellent multi-tasking skills
• Excellent attention to detail

Additional Information

We Offer:

• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks’ starting Vacation per year.  Increasing based on years of service with company
• 12 paid Holidays and 2 Floating Holiday
• Company Paid Life Insurance at 1x’s your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on program