Relationship Manager / Senior Relationship Manager (Business Banking) - Dubai
We have an opportunity for Relationship Managers and Senior Relationship Managers with a leading retail bank client.
The position will be responsible to manage liability portfolio of the branch with emphasis on NTB solicitation along with Cross sell to existing customer base. The candidate must coordinate with all lines of business to facilitate and provide ‘Best in class service’ and handle customer issues within a minimum turnaround time. Responsible to achieve assigned budgets / financial targets against set performance evaluation criteria.
Job Requirement:
- Ensure compliance of all bank’s policies and procedures
- Build relationship based portfolio and cover all banking requirements of the customer (KYC / AML)
- Conduct outbound sales calls and pro-actively identify opportunities within the market to establishes lead generation strategies.
- Ensure achievement of annual targets and shared KPIs with full focus and team work
- Mainly responsible to ensure the awareness of UBL products is assigned geographically
- Ensures that all customers receive prompt and courteous service Addresses and resolves all client concerns and queries
- Develop and utilize opportunities to increase sales to existing customers maintaining adequate conversion rates and pro-active cross selling
- Ensure completion of tasks assigned by senior management
Experience & Qualification
- Minimum 5 to 10 years of front end banking experience (Retail Banking), preferably in GCC
- Minimum Bachelors in Business Administration, Marketing and Finance & Banking and preferably Masters in Business Administration, Marketing, Finance & Banking
Job Specific Skills:
- Ability to communicate and interact at all levels within and outside the organization in a meaningful way
- Must be an effective negotiator and have a track record of successfully establishing business relationships
Behavioral Skills:
- Ability to communicate and interact at all levels within and outside the organization in a meaningful way
- Must be an effective negotiator
- A track record of successfully establishing business relationships