Retail Beauty Artist - Charlotte Tilbury (Shifting Hour - Jakarta)
LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.
Why Join Us?
At LUXASIA, we believe there is beauty within every talent - that is you.
We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.
With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?
Brand: Charlotte Tilbury, Jakarta Area
MAIN RESPONSIBILITIES
- Melakukan aktivitas penjualan di toko dan/atau jarak jauh, bertindak sebagai personal shopper
- Menjual produk dengan memenuhi kebutuhan klien dan memberikan pengalaman yang tidak terlupakan kepada klien dengan memberikan standar layanan yang tinggi dalam aktivitas penjualan dengan mengikuti standard brand
- Memulai kontak dengan pelanggan dan sambut mereka baik di konter maupun saat masuk ke butik
- Mengidentifikasi dan memahami kebutuhan pelanggan
- Menawarkan dan menunjukkan produk yang disesuaikan dengan kebutuhan pelanggan, memberikan demo make up
- Memberikan layanan yang tepat, mengusulkan produk pelengkap dalam kategori yang sama dan juga lintas kategori.
- Berkomunikasi dengan penuh semangat dan mengedukasi klien tentang brand dan produk
- Mencapai target penjualan ritel (di toko dan jarak jauh) dan berkontribusi untuk mencapai KPI setiap bulan
- Menguasai pengetahuan mengenai Brand, Kategori dan Kompetisi
CLIENT EXPERIENCE AND MANAGEMENT
- Mengembangkan hubungan jangka panjang dengan klien
- Melibatkan klien baru ke brand, melalui interaksi manusia yang tulus
- Mendaftarkan data klien dalam sistem khusus dan pastikan data-data yang dapat dijangkau. Lakukan semua aktivitas CRM dan klien
- Memanfaatkan konten dan peralatan untuk mendorong traffic, menumbuhkan loyalitas klien, dan mengambil tindakan
COUNTER OPERATIONS
- Memantau tingkat stok secara teratur untuk memastikan tingkat stok yang sesuai. Melaporkan stok tidak mencukupi.
- Memantau inventaris rak dan menampilkan produk baru bila diperlukan
- Mengoperasikan mesin kasir dan menutup pendapatan harian (hanya jika diperlukan)
- Melaksanakan semua tugas operasional dan administrasi yang ditugaskan
- Menjaga kebersihan dan kerapihan Boutique
- Mengikuti aturan perusahaan & konter (kehadiran, ketepatan waktu) dan pedoman grooming
Requirements
PENGALAMAN KERJA
- Lebih diutamakan memiliki pengalaman ritel profesional sebelumnya dalam industri retail dan/atau jasa, idealnya di brand luxury atau beauty industry selama 3 tahun
- Rekam jejak (track-record) yang terbukti dalam memberikan hasil ritel yang unggul & bekerja dalam lingkungan ritel luxury
- Wajib memiliki skill make up yang bagus, diutamakan ber-background make-up artist
PENDIDIKAN DAN KETERAMPILAN
- Lebih diutamakan lulusan D3 atau sederajat dengan spesialisasi sekolah kecantikan
- Memiliki pengalaman dalam menjual/memiliki keterampilan menjual, lebih diutamakan di lingkungan luxury
- Keterampilan menulis dan komunikasi yang baik, fasih dalam bahasa Indonesia dan, mampu berbahasa Inggris untuk di daerah destinasi turis dan wilayah pusat
SIKAP
Calon pekerja yang akan berhasil merupakan pekerja yang
- Mudah bergaul, ramah, pola pikir positif, dan sikap ekstrover
- Teliti terhadap detail
- Rendah hati, sopan dan mudah bergaul
- Dapat dipercaya, bertindak dengan jujur
- Percaya diri
- Gigih dalam menghadapi tantangan
- Empati
- Memiliki ketertarikan terhadap kecantikan, mode, dan/atau luxury
Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?
If so, you are the one we are looking for. JOIN US and let’s grow together.
To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/
If you have a question for us, please drop us an email here.
We regret to inform you that only shortlisted candidates will be contacted. Thank you.
Recruitment Privacy Notice
By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.
Note to staffing agencies
Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.