Retail Sales Representative
Responsibilities
With a rich understanding of VZW technology and services, you'll leverage this knowledge and expertise to:
• Analyze customer needs and present value-added solutions
• Inspire and excite customers about how our solutions can impact their lives
• Ensure that our customers leave our stores with the best solutions for their needs
• Up-selling customers using our Earn the Right sales strategy
• Drive sales results to an above satisfactory level to be promoted to a solutions representative with Verizon Wireless as positions be available
• Deliver the best product set-up and coaching experience possible
• Provide our customers with a basic understanding of the functionality of the products and accessories they purchase so that they can immediately enjoy their new solutions
• Attend both formal and informal training to better understand our retail store operations and keep up with company, market, and industry trends
• Support daily business operations, including processing customer transactions and auditing cash receipts daily
• Excellent communication skills
• Outstanding solutions-based sales skills
• Exceptional relationship-building skills
• Passionate about technology
• Ability to excel in a fast-paced, dynamic environment
• Resourceful
• Motivated to learn
• Professionalism and poise