Revenue Cycle Intelligence - Sr Associate
At Kodiak Solutions, we’re transforming the healthcare industry through innovative, technology-driven solutions. Specializing in healthcare finance, unclaimed property, risk management, and revenue cycle management, we help healthcare organizations streamline complex financial operations. Our mission is to simplify the business of healthcare so providers can focus on delivering exceptional patient care. Powered by the Kodiak Platform, we offer cloud-based systems, automated workflows, and robust data management tools tailored to the unique challenges of healthcare. Whether it’s improving revenue cycle efficiency, navigating unclaimed property issues, or mitigating risk, our solutions deliver real-time, actionable insights that drive measurable outcomes. We foster a collaborative, fun, and forward-thinking culture. If you’re passionate about using technology to make a real impact in the healthcare industry, Kodiak Solutions is the place to bring your ideas to life.
Job Summary
As a Revenue Cycle Intelligence Senior Associate, you will lead customer initiatives and support the development and delivery of technology-enabled service offerings. You’ll work closely with customers to leverage Kodiak’s analytics platform and your experience as a Revenue Cycle Operator to drive operational improvements and financial performance across the revenue cycle. This role requires a blend of healthcare revenue cycle expertise, analytical acumen, and customer-facing experience.
Key Responsibilities
- Partner with Engagement Managers with customer engagements focused on revenue cycle transformation and performance improvement.
- Analyze complex healthcare data sets to identify trends, root causes, and actionable insights.
- Develop and present detailed reports, dashboards, and visualizations using BI tools (e.g., Power BI, Tableau).
- Collaborate with cross-functional teams to design and implement data-driven solutions.
- Translate business needs into technical requirements and ensure successful delivery solution.
- Provide subject matter expertise on revenue cycle operations, KPIs, and best practices.
- Mentor team members and contribute to knowledge sharing across the organization.
- Support product development by identifying opportunities for innovation and automation.
- Participate in customer meetings, presentations, and strategic planning sessions.
- Travel occasionally to customer sites as needed (estimated <20%).
- Foster an environment of ownership of project and customer success
Required Qualifications
A strong candidate will possess:
Experience:
- Minimum 4 years of progressive experience in healthcare revenue cycle operations or consulting.
- Prior experience in a professional services or consulting environment is strongly preferred.
- Experience working with or for RCM vendors, health systems, or payers is highly valued.
Technical Skills:
- Proficiency in data analysis and visualization tools such as Power BI, Tableau, and Excel.
- Working knowledge of SQL and relational databases.
- Familiarity with EHR/EMR systems (e.g., Epic, Cerner) and healthcare data standards (e.g., HL7, FHIR) is a plus.
Domain Knowledge:
- Deep understanding of revenue cycle KPIs, workflows, and operational levers (e.g., denials, A/R, cash collections, charge capture).
- Ability to interpret and communicate complex financial and operational data to non-technical stakeholders.
Certifications (Preferred):
- PMP, RHIA, CRCR, HFMA certifications, or other relevant credentials.
Soft Skills:
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent verbal and written communication skills, including experience crafting executive-level presentations.
- Ability to manage multiple priorities and work independently in a fast-paced, team-oriented environment.
- High attention to detail and commitment to delivering high-quality work.
Education:
- MUST have Bachelor’s degree in Business, Healthcare Administration, Health Informatics, or a related field.
- Advanced degree (MBA, MHA, MPH) preferred.